Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Long

Bellevue,WA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Cashier/Server

Burnett's Pub
06.2024 - Current
  • Set positive tone for entire dining experience as first point of contact for incoming guests by greeting and engaging.
  • Restocked and organized merchandise.
  • Used clover POS system to enter orders, process payments and issue receipts.
  • Served food and beverages promptly with focused attention to customer needs.
  • Served beer/liquor. Pouring shots and mixing simple alcoholic beverages.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Inventory Manager

Nordstrom Rack
07.2023 - 06.2024
  • Oversaw all processes to ensure inbound freight is fully prepped and up to company standard.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Spearheaded the adoption of advanced technologies such as barcoding systems or RFID technology for improved tracking capabilities leading to increased accuracy in stock control activities.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Managed record high inventory levels through holiday season.

Fulfillment & Delivery Assistant Manager

Nordstrom
11.2021 - 07.2023
  • Aided manager in developing and implementing new processes and procedures to improve fulfillment process and speed to customer
  • Onboarded, trained, and coached team of 60-120 employees to properly handle high-volume work loads, while also maintaining a high level of quality, efficiency, and attention to detail
  • Collaborated with other department managers and store manager to drive results and resolve customer issues


Logistics Processor

Nordstrom
11.2018 - 11.2021
  • Selected and filled orders from stock to fulfill customer requirements, ensuring quality was to customer standards
  • Pulled orders quickly and efficiently to maintain productivity goals.
  • Promoted to "Fulfiller on Point"- team leader

Server

Silver Glen, Bellevue Wa
06.2017 - 05.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

High School Diploma -

Interlake Senior High School
Bellevue, WA

Skills

  • Patience and Empathy
  • Work Ethic and Integrity
  • Effective communication and interpersonal skills

Timeline

Cashier/Server

Burnett's Pub
06.2024 - Current

Inventory Manager

Nordstrom Rack
07.2023 - 06.2024

Fulfillment & Delivery Assistant Manager

Nordstrom
11.2021 - 07.2023

Logistics Processor

Nordstrom
11.2018 - 11.2021

Server

Silver Glen, Bellevue Wa
06.2017 - 05.2020

High School Diploma -

Interlake Senior High School

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Jacqueline Long