Jacqueline Lyscott
Long Beach,CA
Summary
Motivated and customer-focused Customer Representative with a proven track record delivering exceptional service. Seeking a position in your company to utilize my excellent communication skills, problem-solving abilities, and experience in human resources and payroll administration.
Overview
7
7
years of professional experience
Work History
Remote Data Entry Clerk
Marriott
TEMP
06.2019 - 09.2019
- -Review and verify data for accuracy, identifying and correcting errors.
- -Collaborate with fellow team members to clarify data requirements and resolve any issues.
- -Adhere to organizational processes to maintain data accuracy, integrity, and confidentiality.
- -Look for ways to improve data collection processes, including the design of forms and templates, for data entry.
- -Protect operations by keeping claims information confidential.
- -Maintain a great relationship with clients and vendors to ensure a healthy organization for consumers.
- Seasonal
- Responded promptly to inquiries, providing accurate information about reservations and services.
- Processed guest information and managed documentation for seamless check-in experiences.
Human Resources Specialist
Hoover Middle School
Lakewood, CA
- Current
- -Managed the comprehensive benefits program for over 500+ employees, ensuring timely enrollments, changes, along with termination.
- -Assisted with new employees’ enrollment and onboarding process, ensuring positive transition into benefits programs.
- -Ensuring companies compliance with all federal state regulations related to benefits resulting in zero penalties and or violations.
- -Collaborate with insurance providers to negotiate better rates,resulting in a 10% cost reduction in the companies health insurance premiums.
- -Developed and maintained the benefits policy handbook, leading to a 25 % increase in employee understanding of the benefits.
Payroll Administrator
Raymond West
Santa Fe Springs, CA
01.2022 - 01.2023
- -Calculating wages, overtime and deductions, and processing payments
- -Responding to staff questions about pay slips or timesheets.
- -Resolving issues and explaining payroll policies, regulations, and procedures.
- -Submitting payroll taxes to relevant authorities on time.
- -Creating reports for management and ensuring payroll information is accurate and up-to-date.
- -Process payroll for over 500 employees on a bi weekly basis.
Office Manager
Angeles County of Education
01.2019 - 12.2021
- -Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored.
- -Coordinate office staff activities to ensure maximum efficiency in students.
- -Organize and schedule meetings and appointments with employees to increase positive impact on the company.
- -Manage relationships with vendors,service providers ensuring that all items and service is done on time and effective for both the company and owners.
- -Ensuring a safe and efficient environment for children of all ages ,teachers and admin to reach all goals in ensuring children gain education.
Education
Associates - Criminal Law
Long Beach City College
Long Beach, CA12.2021
High School Diploma - undefined
Jordan
12.2019
Bachelors - Human Resources Development
Long Beach City College
Long Beach, CA06.2029
Skills
- ADP Workforce
- Bilingual
- Payroll tax processing
- Executive administrative support
- Administrative experience
- Excellent written and verbal communication skills, emphasizing teamwork and Organizational skills
- Proficient in Microsoft Office, including Excel, Word, and Access
- Attention to detail
Timeline
Payroll Administrator
Raymond West
01.2022 - 01.2023
Remote Data Entry Clerk
Marriott
06.2019 - 09.2019
Office Manager
Angeles County of Education
01.2019 - 12.2021
Human Resources Specialist
Hoover Middle School
- Current
High School Diploma - undefined
Jordan
Associates - Criminal Law
Long Beach City College
Bachelors - Human Resources Development
Long Beach City College