Jaspal Kaur
Summary
Motivated and professional individual with expertise in data entry, strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Demonstrated ability to quickly grasp new concepts and committed to continuous, self-directed learning.
Overview
19
19
years of professional experience
Work History
Remote Data Entry Clerk
UVI Express INC
09.2020 - Current
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Verified accuracy of data entered into system to produce error-free reports.
- Resolved discrepancies in data entry activities for accurate, complete jobs.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained files, records, and chronologies of entry activities.
- Created and maintained data entry logs to track data entry activities.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Charge Nurse, LVN
New Orange Hills
02.2019 - 05.2020
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Documented treatments delivered, medications, discharge instructions, and follow-up care
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Collaborated with other healthcare professionals to provide quality patient care
- Monitored patient reactions after administering medications and IV therapies.
- Educated family members and caregivers on patient care instructions.
LVN
Charter Oak Hospital
12.2016 - 10.2019
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Monitored and administered medications to patients suicidal, homicidal, drug/alcohol detoxes, adolescents, dual diagnosis, low/high functioning, and chronic medical conditions.
Customer Service
MACY'S
10.2014 - 07.2015
- Increased customer service ratings through personable service.
- Provided customer service on accounts and resolved problems.
- Received consistent excellent feedback on work quality and customer service.
- Alleviated customer service needs with policy-appropriate solutions.
- Participated in customer service training for internal teams to share knowledge and experience and improve quality of customer service.
- Processed payments, entering sales in register for prompt customer service.
Satellite Programmer
Edmonds Community College
09.2005 - 03.2007
- Telephone communications with over 100 calls handled daily
- Designed advertisement designs and community events in Microsoft PowerPoint.
- Integrated community data into Microsoft Excel.
- Collaborated with students to write speeches on Microsoft Office.
- Handled training of multiple individuals
- Ensured quality control
Education
LVN - Nursing
American Career College
Ontario, CA09.2016
Skills
- Advanced communication skills
- Filing and data archiving
- Professional and mature
- AR/AP
- Data accuracy
- Meticulous attention to detail
- Word Processing
- Expense Reporting
- Office Administration
- Exceptional customer service
Timeline
Remote Data Entry Clerk
UVI Express INC
09.2020 - Current
Charge Nurse, LVN
New Orange Hills
02.2019 - 05.2020
LVN
Charter Oak Hospital
12.2016 - 10.2019
Customer Service
MACY'S
10.2014 - 07.2015
Satellite Programmer
Edmonds Community College
09.2005 - 03.2007
LVN - Nursing
American Career College
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