Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
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Jacqueline Magner

Milford,CT

Summary

Versatile paralegal with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Attentive to detail with experience in coordinating projects, programs and improvements.


Overview

10
10
years of professional experience

Work History

Head Real Estate Paralegal

Holler Law Firm
Milford, CT
10.2020 - Current
  • Document revision and oversea; correcting closing packages and coordinating with title companies for correct packages
  • Client calls with title companies and lenders for better rapport
  • Oversaw schedules of 100+ attorney's in 6 different states
  • Supervised team of 12 who schedules real estate closings, document revisions, and client communication
  • Leader of closing costs revisions project, saving thousands of dollars per month
  • Developed training manual for all department employees to use for reference purposes
  • Trained all new hires in Resware Software, scheduling resources, client communication, and document revision
  • Developed monthly and daily production output plans to deliver on customer service and production quotas
  • Established open and professional relationships with team members which helped resolve issues and conflicts quickly

Real Estate Paralegal

Holler Law Firm
Milford, CT
01.2020 - 10.2020
  • Answering client calls and resolving their issues in a timely manner.
  • Preparing real estate closing packages.
  • Data entry through Resware Software and microsoft software.
  • Developed relationships among lawyers to facilitate working relations.
  • Extensive understanding of real estate law in 5 states. (Georgia, South Carolina, Connecticut, Massachusetts, and Delaware.)
  • Displayed initiative during times of backlog, and unexpected situations, that resulted in promotion to team lead.

Solar Panel Sales

Trinity Solar System
Chershire, CT
11.2019 - 01.2020
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Applied advanced understanding of SalesForce system throughout promotional and sales phases, securing major corporate accounts.
  • Generated solar energy customer leads to develop new accounts.
  • Scheduled and followed through with consultation appointments with customers.
  • Gave smooth and successful presentations at customer locations.
  • Followed-up with warm prospects to deepen connections and convert leads.
  • Worked out in field every day focused on going door-to-door to meet potential customers.

Restaurant Manager

Boca Oyster Bar
Bridgeport, CT
04.2019 - 12.2019
  • Promoted business through participation in and sponsorship of community events.
  • Organized receptions, promotions and corporate luncheons.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.

Research Assistant

Yale University
New Haven, CT
09.2018 - 05.2019
  • Manually filed patient files and records
  • Gathered, arranged and corrected research data to create representative graphs and charts
  • Generated reports for researchers with highlighting results for presentations.
  • Cataloged data and research into Excel Word.
  • Attended seminars and symposiums to improve overall knowledge and understanding.

Student Caterer //Student Manager

Univeristy Of Connecticut
Storrs, CT
01.2016 - 09.2018
  • Trained staff in department procedures and requirements to build cohesive and successful team.
  • Handled routine issues independently and coordinated solutions to complex operational and student problems.
  • Empowered employees with strong base of job knowledge and necessary resources to successfully complete daily tasks.
  • Arrived on-time for every shift and prepared supplies for early morning activities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Activities Director

Holiday Hill
Prospect, CT
05.2015 - 09.2018
  • Engaged customers through events, small groups and personal attention.
  • Schedule events for customers and allocate employees to appropriate events
  • Deescalating customer concerns and complainants with hospitality
  • Basic bookkeeping and accounting

Education

Bachelor of Science - Psychology

University of Connecticut
Storrs, CT
09.2018

Skills

  • Certified Management Training with New Haven Advisor Groups 2021
  • Creator of attorney closings costs project; managing excel spreadsheets for cutting costs
  • Quick learner and sponge for new material
  • Intrinsically motivated when presented with challenges
  • Creative and critical thinker in problem-solving situations
  • Proficient in all Microsoft software, Resware, Slack, Outlook, Teams, SalesForce, Sales Rabbit and many other software
  • Ability or organize hundreds of schedules and meet deadlines

Volunteer

  • C.O.P.E Volunteer August 2017 - May 2018

- 1-on-1 and group work with elementary children who are in need of mentorship and emotional coping


  • Big Brother, Big Sister Volunteer September 2015 - May 2018

- 1-on-1 work with elementary children who are identified in need of extra direction and help; help with homework and mentorship

Timeline

Head Real Estate Paralegal

Holler Law Firm
10.2020 - Current

Real Estate Paralegal

Holler Law Firm
01.2020 - 10.2020

Solar Panel Sales

Trinity Solar System
11.2019 - 01.2020

Restaurant Manager

Boca Oyster Bar
04.2019 - 12.2019

Research Assistant

Yale University
09.2018 - 05.2019

Student Caterer //Student Manager

Univeristy Of Connecticut
01.2016 - 09.2018

Activities Director

Holiday Hill
05.2015 - 09.2018

Bachelor of Science - Psychology

University of Connecticut

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Jacqueline Magner