Jacqueline Maldonado
Progreso,United States
Summary
Experienced in utilizing behavior analysis and crisis management strategies to optimize client engagement and ensure safety. Adept at relationship building and data analysis, I consistently deliver positive outcomes and enhance client satisfaction. My approach integrates critical thinking with clear communication, driving the achievement of both team and client objectives. Highly organized and reliable, I excel at managing multiple priorities with a proactive attitude. Eager to take on additional responsibilities to support team success. Seeking a full-time position that offers professional growth, where I can leverage my interpersonal skills, time management, and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Registered Behavioral Technician
BlueSprig
Harlingen
06.2024 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
Cashier
The Home Depot Distribution Center
Weslaco, TX
10.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Registered Behavioral Technician
Empowered Behavioral Health
Corpus Christi, TX
04.2024 - 06.2024
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
Verifying ID Card Operator
Patriot Enterprises
Corpus Christi, TX
11.2023 - 05.2024
- Participated in cross-training opportunities that expanded knowledge of additional machinery and processes within the facility.
- Increased customer satisfaction by producing high-quality cards that met or exceeded client specifications.
- Provided excellent customer service by promptly responding to inquiries and addressing concerns related to card production, fostering positive relationships with clients.
- Performed thorough quality inspections of finished cards, identifying and addressing any defects or inconsistencies.
- Demonstrated strong attention to detail when handling confidential client information during the embossing process, ensuring data security throughout the production cycle.
Education
Associate In Interdisciplinary Studies -
South Texas College
McAllen, TX05.2020
Skills
- Social skills development
- Behavior reduction strategies
- Intraverbal training
- Applied behavior analysis
- Data collection
- Crisis management
- Relationship building
- Critical thinking
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Reliability
- Excellent communication
- Detail-orientated
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavioral Technician
BlueSprig
06.2024 - Current
Registered Behavioral Technician
Empowered Behavioral Health
04.2024 - 06.2024
Verifying ID Card Operator
Patriot Enterprises
11.2023 - 05.2024
Cashier
The Home Depot Distribution Center
10.2021 - 02.2023
Associate In Interdisciplinary Studies -
South Texas College