Jacqueline B. Manning
Williamston
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
Work History
Occupancy Specialist and Administrative Assistant
Robersonville Housing Authority
03.2015 - Current
- Supported management in maintaining a strong reputation for the property by adhering to ethical guidelines and demonstrating professionalism in all interactions with tenants.
- Contributed to staff development by participating in hiring processes, training initiatives, and performance evaluations for fellow team members.
- Increased tenant satisfaction by addressing and resolving occupancy-related issues promptly and efficiently.
- Streamlined the application process for prospective tenants, resulting in a reduced waiting time for unit allocations.
- Coordinated move-ins and move-outs efficiently, minimizing vacancy periods while maintaining high-quality standards for incoming tenants.
Manager
Paradise Treasures
03.2014 - Current
- Maintain expenses below budget through accurate planning, scheduling and cost effective operating procedures.
- Plan and create significant remodeling projects that enhance the ambiance of the facility.
- Recruit, hired, supervised and motivate employees.
- Have extensive knowledge of POS system for training employees and troubleshooting.
Community and Family Support
Safe Kids Coordinator
- Worked with the Executive Board of the local Safe Kids Coalitions as well as individual committee chairs to help publicize and coordinate community events, i.e. Medicine Drop Offs, Bicycle Rodeos.
- Prepared and submitted all required reports to state and national Safe Kids contacts as well as funding sources.
- Assisted the Executive Board Secretary with the correct documentation of meeting minutes and meeting agenda development.
- Collaborated and developed By Laws for Riverbend Safe Kids Coalition.
- Six month program
Child Care Health Consultant
MTW District Health Department
03.2012 - 03.2014
- Made routine visits to licensed child care facilities in Martin County for the purpose of promoting health and safety practices.
- Prepared and organized folders for trainings including labels, handouts, evaluation sheets, rosters, and certificates of completion.
- Assisted child care providers with checking immunization records for children enrolled in child care facilities.
- Coordinated with child care provider, developmentally appropriate activities for children and staff based on health related topics.
- Facilitator for 2013 Health Fair at Martin County Health Department.
Habilitation Technologist
A Small Miracle
10.2008 - 02.2009
- Completed appropriate training for concerning clients well being.
- Respected and participated in family’s cultural and spiritual practices, for the client.
- Maintained responsibility for client while under my supervision during community outings and activities.
- Coordinated activities for the client’s daily life and recreation.
Sales Clerk
Tuesday Morning
05.2005 - 07.2007
- Interacted with customers to maintain a positive experience.
- Organized merchandise in store and in storage facility.
- Managed cashiering activities in the areas of purchasing and returns.
- Maintained accurate inventory.
Sales Associate
Bath and Body Works
10.2004 - 05.2006
- Completed evaluations of other staff members.
- Trained staff in group and individual sales techniques.
- Highly effective negotiator in sales transactions.
- Received two-customer call in complements.
- Attended conference calls for manager.
- Achieved status as the top sales associate, frequently.
- Reached sale segment quota on a regular basis.
Education
Diploma -
Williamston High School
Williamston, NC01.2001
No Degree - Child Development and Family Relations major, Human Services minor
East Carolina University
Greenville, NC01.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Excellent communication
- Organization and time management
Timeline
Occupancy Specialist and Administrative Assistant
Robersonville Housing Authority
03.2015 - Current
Manager
Paradise Treasures
03.2014 - Current
Child Care Health Consultant
MTW District Health Department
03.2012 - 03.2014
Habilitation Technologist
A Small Miracle
10.2008 - 02.2009
Sales Clerk
Tuesday Morning
05.2005 - 07.2007
Sales Associate
Bath and Body Works
10.2004 - 05.2006
Community and Family Support
Safe Kids Coordinator
No Degree - Child Development and Family Relations major, Human Services minor
East Carolina University
Diploma -
Williamston High School
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