Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline McGee

Detroit,MI

Overview

32
32
years of professional experience

Work History

Paint Department Supervisor

Lowes Home Improvment
Harper Woods, Michigan
06.2024 - Current
  • Evaluated individual performance of each team member in the paint department and provided feedback as needed.
  • Resolved customer complaints in a timely manner while maintaining positive relationships with customers.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Monitored store's compliance with health and safety regulations.
  • Updated visual merchandising displays to attract customers and promote sales.
  • Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed inventory levels, reducing stock shortages and overages.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Monitored inventory levels to ensure adequate supplies were available at all times.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Supervised the daily operations of the paint department, ensuring compliance with company policies and procedures.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Assisted with developing new processes and procedures for increased efficiency within the paint department.
  • Increased department sales by 1.6% in the Paint Department during Q3 and Q4 by implementing targeted sales strategies, optimizing product displays, and enhancing customer engagement tailored recommendations.

Kitchen/Bath Designer and Customer Service

Lowes Home Improvment
Southfield, MI
10.2005 - 06.2024
  • Assisted clients in selecting fixtures and tile for their kitchen and bath, taking into consideration style preferences, functionality and budget constraints.
  • Created 3D renderings of kitchen and bath designs to allow clients to visualize the end result prior to purchasing materials.
  • Coordinated installation schedules with Lowes subcontractors and followed up with customers after completion of their project to ensure satisfaction.
  • Listen to customers, answer questions, and help customers find the right products to complete their projects.

Construction/Cabinet Making

Wood By Design LLc
Detroit, MI
01.2014 - 12.2020
  • Fabricated custom cabinetry for residential and commercial clients using a variety of woodworking tools, including saws, routers, and jointers.
  • Built custom cabinets from raw materials based on customer specifications.
  • Repaired existing cabinetry when needed or requested by customers.
  • Created shop drawings for all aspects of the cabinetry projects and studied blueprints as well.
  • Designed custom cabinets by planning layouts, cutting materials and installing finished pieces.
  • Planning and scheduling project activities and coordinating with team members to ensure tasks are completed on time.

Cabinet Maker/Project Coordinator

J. McGee Cabinet Shop
Detroit, MI
10.1992 - 12.2004
  • Learned and mastered cabinet making skilled trade specialties under guidance of expert mentors.
  • Studied blueprints and specifications to identify size and shape of patterns and implement required machine setups.
  • Fabricated cabinets using a variety of woodworking tools, including saws, routers, and jointers.
  • Installed finished products in residential homes or commercial businesses.
  • Ordered materials for custom cabinets after designing layouts.
  • Provided direction, guidance and support to team members throughout the duration of projects.
  • Coordinating with team members to ensure tasks are completed on time.

Education

Metal Smithing And Education

College For Creative Studies
Detroit, MI
08-2005

Skills

  • Department Supervisor
  • 25 years of custom Cabinet Making
  • 18 years of Kitchen and Bath Design
  • 25 years of Customer Service
  • Extensive knowledge & experience with Blueprint Reading
  • Project Coordinating and Collaboration
  • Paperwork Preparation
  • Site Inspections
  • Team Leadership And Direction

Timeline

Paint Department Supervisor

Lowes Home Improvment
06.2024 - Current

Construction/Cabinet Making

Wood By Design LLc
01.2014 - 12.2020

Kitchen/Bath Designer and Customer Service

Lowes Home Improvment
10.2005 - 06.2024

Cabinet Maker/Project Coordinator

J. McGee Cabinet Shop
10.1992 - 12.2004

Metal Smithing And Education

College For Creative Studies
Jacqueline McGee