Dedicated and proactive professional with a track record of leading by example and setting high standards. Possesses a strong work ethic and a natural aptitude for learning, thriving in fast-paced environments. Collaborates seamlessly with colleagues, valuing teamwork and recognizing the power of collective efforts. Compassionate and empathetic, fosters a supportive and inclusive work environment by understanding the needs of others.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Specialty Department Supervisor
The Home Depot
Kailua-Kona, HI, US
03.2024 - Current
Increased sales in the specialty department through effective merchandising and product promotion.
Implemented training programs for new hires, ensuring comprehensive understanding of job duties and expectations.
Developed strong relationships with vendors to ensure availability of high-quality products at competitive prices.
Created visually appealing displays that showcased specialty products effectively, attracting customer interest and driving sales growth.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Department Supervisor
The Home Depot
Kailua-Kona, HI, US
09.2022 - 03.2023
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Trained new employees on overall company and department-specific policies and procedures.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Sales Associate
The Home Depot
Kailua-Kona, HI, US
09.2020 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Social Service Director
Pratt Rehabilitation and Residence Center
Pratt, KS, US
05.2014 - 05.2020
Check residents eligibility.
Admission paperwork that had residents rights, HIPAA, and Release of information forms
Also to go over rules and regulations with family and resident
Also part of the admission was to input the incoming residents information into the EMR
Document conversations
Schedule appointments for residents and arrange transportation
Occasionally would transport residents to appointments
Grievances
Advocate for the residents spiritually and emotionally
Durable Power of Attorney paperwork, Do Not Resuscitate(DNR) paperwork, Living Will paperwork
Medicare and Medicaid Applications
Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
Coordinated with mental health professionals to integrate psychological support services into overall care plans.
Certified Medication Aide (CMA)
Pratt Rehabilitation and Residence Center
Pratt, KS, US
01.2010 - 06.2014
Certified Nursing Assistant (CNA)
Pratt Rehabilitation and Residence Center
Pratt, KS, US
01.2009 - 01.2010
Dietary Aide and Cook
Pratt Rehabilitation and Residence Center
Pratt, KS, US
01.2008 - 01.2009
Cook/Server
Humble Pie
Pratt, KS, US
09.2005 - 11.2007
Took orders via phone
Prepped and cooked food
Waitress
Cashier
Opened and closed the store
Counted the draw at the end of the night
Managed store while boss was away on vacation
Education
High school or equivalent -
Pratt Sr High School
Pratt, KS
05.2006
Skills
Department Supervisor
Retail Sales
Patient Care
EMR Systems
Vital Signs
Medical Office Experience
Dietary Aide Experience
Caregiving
Home Care
Certification
BLS/CPR, 06/01/19, 06/01/21
Personal Information
Work Permit: Authorized to work in the US for any employer