Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline M Davis

NYS Court Officer Sergeant
Syracuse,NY

Overview

12
12
years of professional experience
8
8
years of post-secondary education

Work History

NYS Court Officer Sergeant

NYS Unified Court System
01.2023 - Current
  • Manage sensitive documents for accurate record-keeping, contributing to a more organized legal system.
  • Promote public understanding of court procedures through community outreach programs and educational initiatives.
  • Reduce instances of courtroom disruptions by implementing and enforcing strict decorum policies.
  • Collaborate with judges and attorneys to maintain order in the courtroom, ensuring a fair and just environment for ail participants.
  • Oversee on the job training for Court Officers and
    Trainees.
  • Evaluate job performances of Court Officer
    Trainees and Court Officers.
  • Assign and deploy Officers to posts.
  • Provide assistance and assume responsibility in emergency situations.
  • Facilitate a positive work environment for court staff, fostering teamwork and collaboration to ensure seamless court operations.
  • Develop strong professional relationships with law enforcement agencies, facilitating cooperation between courts and other branches of government.
  • Check emergency equipment for functionality.
  • Submit and report incidents/ concerns to immediate supervisor.
  • Monitor radio transmissions between staff to respond immediately to directions and emergencies.

Court Officer

NYS Unified Court System
03.2017 - 01.2023
  • Provided safety and security to the court facilities by use of x-ray machines and metal detectors
  • Inspected the premises before, after, and during all proceedings to ensure it is free from contraband hazards, or any weapon.
  • Maintained order in the courts; keep things under control and be ready to offer prompt intervention during disruption or violence
  • Kept everyone safe; general public, attorneys, judges, witnesses, defendants, and many other parties who required safety.
  • Promoted public understanding of court procedures through community outreach programs and educational initiatives.
  • Called court to order and announced judge entrances.
  • Provided information and direction to general public.
  • Checked identification of employees, law enforcement officers, and attorneys.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Corrections Officer

Oneida County Sheriff’s Office
06.2015 - 03.2017
  • Made periodic rounds, supervised the movement and activities of inmates and maintains facility security at an assigned post or cell tier.
  • Locked and unlocked cells and access doors using mechanical and electrical devices.
  • Watched for unusual incidents or activities on the part of inmates involving violations of facility rules and reported these to a supervisor either verbally or in writing.
  • Checked cell and corridor areas for faulty bars, gates, etc.
  • Made routine fire and safety checks.
  • Mediated minor incidents and took direct action to break up fights or other disturbances between inmates.
  • Listened to inmate problems, informed them of rules and regulations, and where they could not be resolved, made referrals to appropriate staff.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
  • Routinely counted inmates and in response to potential security breaches.
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
  • Oversaw and maintained custody of up to 56 inmates at a time.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.

Court Security Officer

Oneida County Sheriff’s Office
07.2014 - 06.2015
  • Provided security to the various courts within the Oneida County Courthouse
  • Screened individuals entering the courthouse oy use of metal detection devices
  • Monitored persons entering the courthouse to ensure that they are not concealing or carrying any weapons, unauthorized recording devices or contraband
  • Limited the control and access, to and from, non-public areas of the court
  • Assisted in building evacuations in the event of a fire or other emergency situations.
  • Collaborated with fellow court security officers to conduct regular inspections of courthouse facilities, identifying and addressing any potential vulnerabilities.
  • Contributed to a positive work environment for court staff by providing courteous assistance when needed while maintaining strict adherence to security protocols.
  • Ensured a safe environment for court officials, staff, and visitors by maintaining constant vigilance and situational awareness.
  • Checked identification of employees, law enforcement officers, and attorneys.
  • Provided information and direction to general public.

Residence Counselor Relief

Catholic Charities
01.2013 - 10.2014
  • Provided living assistance in a residential home.
  • Cooked, cleaned, attended to residents' medical needs, provided transportation.
  • Administered and supervised the consumption of medications.
  • Rendered basic first aid if necessary.
  • Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
  • Guided clients in developing skills and strategies for dealing with problems.
  • Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
  • Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
  • Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
  • Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
  • Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
  • Worked closely with families to support clients in their recovery process and strengthen relationships among family members.

Education

Bachelor of Science - Criminal Justice

Utica College
Utica, New York
01.2007 - 01.2012

Advanced Regents High School Diploma -

Thomas R. Proctor High School
Utica, New York
01.2004 - 01.2007

Skills

  • Supervising large groups

  • Maintaining and controlling large groups

  • Knowledgeable of security protocolsI

  • Integrity and honesty

  • Calendar management

  • Familiarity with various software applications

  • CPR and First Aid certification

  • Self-defense techniques

  • Judgement enforcement

  • Firearms proficiency

  • Court management

  • Healthy work life balance

Timeline

NYS Court Officer Sergeant

NYS Unified Court System
01.2023 - Current

Court Officer

NYS Unified Court System
03.2017 - 01.2023

Corrections Officer

Oneida County Sheriff’s Office
06.2015 - 03.2017

Court Security Officer

Oneida County Sheriff’s Office
07.2014 - 06.2015

Residence Counselor Relief

Catholic Charities
01.2013 - 10.2014

Bachelor of Science - Criminal Justice

Utica College
01.2007 - 01.2012

Advanced Regents High School Diploma -

Thomas R. Proctor High School
01.2004 - 01.2007
Jacqueline M DavisNYS Court Officer Sergeant