Jacqueline Meadows
Summary
Proven track record of enhancing passenger and public safety at Delta Air Lines and the Detroit Police Department, showcasing strong work ethic and exceptional customer service. Skilled in first aid and crisis management, consistently delivering high-quality service and reliability. Demonstrated ability to adapt and excel in dynamic environments, significantly improving customer loyalty and community safety.
Overview
36
36
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
01.1989 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Reserve Police Officer
Detroit Police Department
06.2018 - 05.2023
- Conducted traffic stops for violations, issuing citations or warnings as appropriate, resulting in improved road safety.
- Maintained accurate records of daily activities through detailed report writing, aiding the efficiency of department operations.
- Conducted thorough searches of persons, vehicles, and premises in compliance with legal guidelines, ensuring the discovery and preservation of crucial evidence.
- Enhanced public safety by conducting regular patrols and responding to emergency calls.
- Assisted with crowd control during special events, ensuring orderly conduct among attendees.
- Assisted in crime prevention efforts through community outreach and education initiatives.
- Served as an approachable resource for members of the public seeking assistance or information about police services or programs offered within the community.
Education
Associate of Applied Science - Criminal Justice
Oakland Community College
Bloomfield Hills, MI06.2026
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
Running
I enjoy running three to five times a week as I prepare for the free press marathon.
Timeline
Reserve Police Officer
Detroit Police Department
06.2018 - 05.2023
Flight Attendant
Delta Air Lines, Inc
01.1989 - Current
Associate of Applied Science - Criminal Justice
Oakland Community College