Jacqueline Mendoza
Xpress Cleaning Services
El Paso,TX
2
Languages
10
years of professional experience
Detail-oriented professional with extensive experience in supervising cleaning operations. Skilled in maintaining high sanitation standards and resolving customer complaints. Committed to improving service quality and operational workflows to achieve outstanding client satisfaction.
Work History
Cleaning Supervisor
8 Years 5 Months- Supervised daily cleaning operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored staff on effective cleaning techniques and equipment usage.
- Implemented workflow improvements that enhanced operational efficiency and service quality.
- Resolved customer complaints promptly, enhancing client satisfaction and retention rates.
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
Environmental Services Housekeeper
1 Year 1 Month- Improved efficiency of housekeeping operations by identifying areas for process improvement.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Maintained cleanliness and sanitation standards across various campus facilities.
Education
GED
Skills
Task prioritization
Quality assurance
Housekeeping
Safety Compliance
Team Leadership
Problem-solving
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cleaning Supervisor
Xpress Cleaning Services
03.2018 - CurrentRead More
Environmental Services Housekeeper
UTEP
10.2016 - 11.2017Read More
High School Equivalency Program
GED
Read More