Jacqueline Morales
Denver,CO
Summary
Dedicated Leader accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Saphora
06.2021 - Current
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Recommended specific hair and beauty products to meet individual customer needs.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Manager
Metro PCS T-Mobile
01.2015 - 06.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
High School Diploma -
Denver Justice High School
300 E 9th Ave Denver Co 8020306.2015
Skills
- Individualized Assessments
- Skin Analysis
- Skin Types
- Makeup Application
- Selling Skills
- Industry Standards
- Skin Condition Diagnosis and Treatment
- Rewards Programs
- Sales Expertise
- Display Arrangements
- Application Techniques
- Time Management
- Customer Consultations
- Theft Prevention
- Facials and Chemical Treatments
- Sales Coordination
- Positive Customer Engagement
- Staff Management
- Sales Strategies
- Contract Development and Management
- Sales and Marketing
- Order Supplies
- Business Planning
- Train Employees
- Customer Service
Certification
Notary of the Public
Cosmetology Liscenses
Timeline
Beauty Advisor
Saphora
06.2021 - Current
Manager
Metro PCS T-Mobile
01.2015 - 06.2021
High School Diploma -
Denver Justice High School