JACQUELINE Murguia
Lemon Grove,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
11.2020 - Current
- Enhanced customer satisfaction by providing friendly and efficient service at the counter.
- Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
- Operated cash registers proficiently while maintaining accuracy during end-of-day closing procedures for smooth financial operations.
- Monitored inventory levels of supplies and materials, alerting management to reorder necessary items before stock depletion impacted customer service quality.
Service Deli Manager
Fruit Mania
10.2005 - 12.2018
- Improved customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
- Successfully managed budgetary constraints while maintaining high-quality products and services in the deli area.
- Implemented efficient scheduling practices, ensuring adequate staffing during peak hours while controlling labor costs.
- Managed inventory levels for optimal freshness and product availability, reducing waste and spoilage.
- Conducted regular safety inspections of equipment and workspaces, maintaining compliance with health department regulations.
Landscape Gardener
Ayala Landscaping
02.1999 - 09.2004
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Assisted with irrigation system maintenance and repair.
- Developed and maintained efficient irrigation system for outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
Education
High School Diploma -
Grossmont Adult School
El Cajon, CA06.1998
Skills
- Computer Skills
- Data Entry
- Quality Control
- Policies and Procedures Adherence
- Document and Records Management
- [Language] Fluency
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
11.2020 - Current
Service Deli Manager
Fruit Mania
10.2005 - 12.2018
Landscape Gardener
Ayala Landscaping
02.1999 - 09.2004
High School Diploma -
Grossmont Adult School
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