JACQUELINE Murguia
Lemon Grove,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
San Diego, CA
11.2020 - Current
- Enhanced customer satisfaction by providing friendly and efficient service at the counter.
- Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
- Operated cash registers proficiently while maintaining accuracy during end-of-day closing procedures for smooth financial operations.
- Monitored inventory levels of supplies and materials, alerting management to reorder necessary items before stock depletion impacted customer service quality.
Service Deli Manager
Fruit Mania
Lemon Grove, CA
10.2005 - 12.2018
- Improved customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli area.
- Successfully managed budgetary constraints while maintaining high-quality products and services in the deli area.
- Implemented efficient scheduling practices, ensuring adequate staffing during peak hours while controlling labor costs.
- Managed inventory levels for optimal freshness and product availability, reducing waste and spoilage.
- Conducted regular safety inspections of equipment and workspaces, maintaining compliance with health department regulations.
Landscape Gardener
Ayala Landscaping
San Diego, CA
02.1999 - 09.2004
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Assisted with irrigation system maintenance and repair.
- Developed and maintained efficient irrigation system for outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
Education
High School Diploma -
Grossmont Adult School
El Cajon, CA06.1998
Skills
- Computer Skills
- Data Entry
- Quality Control
- Policies and Procedures Adherence
- Document and Records Management
- [Language] Fluency
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Dry Cleaner Customer Service Representative
Martinizing Dry Cleaners
11.2020 - Current
Service Deli Manager
Fruit Mania
10.2005 - 12.2018
Landscape Gardener
Ayala Landscaping
02.1999 - 09.2004
High School Diploma -
Grossmont Adult School