Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Ordonez

Ewing Township

Summary

Dynamic Retail Sales Associate with proven expertise at Cohens Fashion Optical, excelling in customer service and cash handling. Cultivated strong client relationships, boosting loyalty and sales through tailored recommendations. Skilled in inventory management and visual merchandising, enhancing store appeal and efficiency. Bilingual in Spanish, fostering effective communication with diverse customers.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Cohens Optical
02.2022 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, and locate items.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.

Education

Bachelor of Science - Biology

Middlebury College
Middlebury (village), VT
05-2027

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Effective team collaboration
  • Cash handling
  • Cash register operation
  • Skilled in Spanish language
  • Barcode scanning

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Cohens Optical
02.2022 - 08.2024

Bachelor of Science - Biology

Middlebury College