Jacqueline Ortiz
Certified CNA
Salinas,CA
Summary
Dedicated Certified Nursing Assistant with a proven track record in patient care and team collaboration, highlighted by a tenure at Mrs. Vonna Voulson's facility. Expert in vital signs monitoring and compassionate communication, enhancing patient satisfaction by 30%. Skilled in maintaining confidentiality and delivering patient-focused care, embodying healthcare ethics and empathy.
Overview
9
9
years of professional experience
Work History
Certified CNA
Mrs.Vonna Voulson
06.2017 - 12.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Always Best Care
John Harris HHA
05.2014 - 01.2017
- Helped prevent vandalism and theft by conducting regular security checks throughout the rest area premises.
- Promoted positive visitor interactions through exceptional customer service skills and problem-solving abilities.
- Provided timely information to travelers regarding local attractions, directions, and road conditions.
- Maintained accurate records of facility usage, maintenance tasks, and incident reports for review by management.
- Coordinated with team members to effectively address facility needs while avoiding disruption to guests'' experience.
Education
CNA - Nursing Skills
08.1996
General Skills - Nursing Degree Skills
06.1988
Skills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Dressing assistance
- Maintaining confidentiality
- Compassionate communication
- Patient Transfers
- Complex Problem-Solving
- Reliable team player
- Dementia and Alzheimer's knowledge
- Recording vital signs
- Safety Precautions
- Collecting vital signs
- Bedside manner
- Compassionate
- Patient Lifting
- End of life care
- Patient-focused care
- Compassionate caregiver
- Direct Patient Care
- Mobility Assistance
- Ambulation Assistance
- Companionship and emotional support
- Responding to emergencies
- Light Housekeeping
- Patient relationship building
- Patient Assessments
- Inpatient Care
- Maintaining privacy
- Healthcare ethics
- Transporting patients
- Trustworthy companion
- Patient Management
- Patient Relations
- Activity Planning
- Care plan implementation
- Quality Assurance
- Observing responses
- Preparing meals
- Condition Monitoring
- Reliable transportation
- Indirect Patient Care
- Medical Records Management
- Meal Planning
- Feeding assistance expert
- Outpatient Care
- Activity Coordination
- Tube feedings and medications familiarity
- Case Management
- Medical office administration
- Wound care specialist
- CNA Certification
- CPR Certification
- Time Management
- Vital signs
- Certified Nursing Assistant (CNA)
- Certified Nursing Assistant
- Patient Care Quality
- Certified in CPR/AED
- Calm Under Stress
- Patient Positioning
- Patient Observation
- Oral Hygiene
- Empathy and Compassionate Care
- Emotional Support
- Family Communication
- First Aid Certification
- Infection Control
- Behavior redirection
- Patient Safety Management
Languages
Bilingual
Elementary
Timeline
Certified CNA - Mrs.Vonna Voulson
06.2017 - 12.2022
Always Best Care - John Harris HHA
05.2014 - 01.2017
Hartnell College - CNA, Nursing Skills
Salinas High School - General Skills, Nursing Degree Skills