Jacqueline PATE
Matteson,IL
Summary
Dynamic professional with a proven track record at Schneider, excelling in training delivery and employee onboarding. Adept at assessing training needs and optimizing effectiveness, I consistently fostered strong relationships and maintained high satisfaction. My problem-solving abilities and multitasking skills have driven successful outcomes in high-pressure environments.
Experienced with developing and supporting training programs.
Overview
26
26
years of professional experience
Work History
Training Assistant 1, Senior Operation Specialist
Schneider
03.2016 - Current
- Organized training materials inventory, streamlining access to resources for trainers and participants alike.
- Work with Driver Training Center Leader to support new driver throughout the training process.
- Collaboratively work with onsite doctor to determine next step with candidates who do not meet hiring qualification
- Support new driver throughout the entirety of their training process. This include helping to set up lodging and /or travel and student reimbursement.
- Finally ensuring a successful transition ,upon completion of training. to their Driver Team Leader.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded proactively and positively to rapid change.
Personal Banker/Mortgage Loan Processor
Bank of America
02.1999 - 10.2013
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Education
Business
Trainco Business School
Chicago, IL06-1990
High School Diploma -
Farragut High School
Chicago, IL06-1983
Skills
- Assessing training needs
- Budget preparation
- Training material development
- Managing budgets
- Optimizing training effectiveness
- Teamwork
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
Timeline
Training Assistant 1, Senior Operation Specialist
Schneider
03.2016 - Current
Personal Banker/Mortgage Loan Processor
Bank of America
02.1999 - 10.2013
Business
Trainco Business School
High School Diploma -
Farragut High School
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