JACQUELINE PINEDA
Eastchester,NY
Summary
Highly skilled and enthusiastic professional with more than 16 years of experience managing clinical operations and performing administrative duties in an Outpatient Ambulatory Care Center. Seeking employment with Montefiore Medical Center as a Patient Experience Administrator, seeking to use skills of taking initiative, excellent organizational skills, being adaptable and driven with strong work ethic and motivation to strive in team based or individually motivated settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
GI Technician Manager
New York Gi Center
04.2007 - Current
- Review available supplies, identify deficiencies and locate necessary materials to meet operational demands.
- Check patient identifying information against records to uphold strict security, safety and regulatory standards.
- Adhere to strict infection control measures and verify proper cleaning and high disinfection of GI colon and upper scope equipment prior to each use.
- Work with a team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
- Interact effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Educate patients about procedures, answer questions and provide comforting words to control anxiety and enhance procedure results.
- Recruit, hire and train staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Manage application processes for facility certifications with CBSPD (GI Flexible Scope) exam.
- Supervise team of 15 GI and Patient Care technicians.
- Excellent communication skills, both verbal and written
Education
BBA - HEALTHCARE ADMINISTRATION
The College of Westchester
White Plains, NY06.2025
Associate of Arts -
Iona College
New Rochelle, NY06.1994
Skills
- Biweekly Payroll Processing
- Workflow Optimization
- Administrative Oversight
- Excellent Multitasking Abilities
- Scheduling
Certification
- CBSPD Certified
- BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
GI Technician Manager
New York Gi Center
04.2007 - Current
BBA - HEALTHCARE ADMINISTRATION
The College of Westchester
Associate of Arts -
Iona College
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