Jacqueline Pires
Warwick
Summary
Results-driven Bartender with extensive experience in high-volume environments, skilled in mixing and serving beverages while managing bar inventory. Committed to delivering exceptional customer service and fostering positive guest experiences. Strong team collaborator with the ability to thrive in high-pressure situations while maintaining a clean and organized workspace.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Alchemy
Providence, RI
02.2017 - Current
- Provided exceptional customer service, fostering a welcoming and engaging atmosphere.
- Managed bar inventory, ensuring stock levels met demand and minimizing waste.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Lead Bartender
Askew Bar and Lounge
Providence, RI
10.2018 - 11.2024
- Collaborated with management to implement promotional events, increasing foot traffic during off-peak hours.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
Education
Bachelor of Science - Fashion Merchandising And Retail Marketing
Johnson And Wales University
Providence Rhode IslandSkills
- Responsible alcohol service
- Changing beer kegs
- Customer service expertise
- Engaging customer interactions
- Alcohol service compliance
- Mixology techniques
- Conflict resolution
- Draft beer management
- Customer support
- Outgoing personality
Accomplishments
Multiple nominations and an award from Motif Magazine and Options Magazine
A publication on behalf of Askew in the Rhode Island Beverage Journal
Certification
S.T.O.P Alcohol Awareness Server Program - Valid through 02/10/2028
Timeline
Lead Bartender
Askew Bar and Lounge
10.2018 - 11.2024
Bartender
Alchemy
02.2017 - Current
Bachelor of Science - Fashion Merchandising And Retail Marketing
Johnson And Wales University