Jacqueline Pointer
Memphis,TN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Advantis Medical Staffing
11.2023 - 03.2024
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Caregiver
The Springs Of Broadway
01.2023 - 11.2023
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
Caregiver
Maxim Healthcare Services, Inc
04.2021 - 01.2023
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Phlebotomy Team Lead
Baptist Memorial Hospital-Memphis
01.2017 - 05.2021
- Improved patient satisfaction by consistently providing efficient and accurate blood draws.
- Streamlined the phlebotomy process for better time management and increased daily test completion rates.
- Enhanced team morale with effective communication and proactive problem-solving strategies.
- Developed training materials to ensure consistent skill development among team members.
Phlebotomist
Lifeblood
04.2016 - 01.2017
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
Education
High School Diploma -
South Side High School, Memphis. Tn
05.2002
Skills
- HIPAA Compliance
- Mobility Assistance
- Patient Companionship
- Documentation
Certification
CPR AED Certification; Phlebotomist; LPN
Timeline
Caregiver
Advantis Medical Staffing
11.2023 - 03.2024
Caregiver
The Springs Of Broadway
01.2023 - 11.2023
Caregiver
Maxim Healthcare Services, Inc
04.2021 - 01.2023
Phlebotomy Team Lead
Baptist Memorial Hospital-Memphis
01.2017 - 05.2021
Phlebotomist
Lifeblood
04.2016 - 01.2017
High School Diploma -
South Side High School, Memphis. Tn