Jacqueline Prock

WATERFORD,NY

Summary

Dynamic professional with a proven track record at Peregrine, excelling in customer service and time management. Adept at ensuring resident safety during transportation and enhancing community engagement through activities. Possesses a valid driver's license and a clean driving record, demonstrating reliability and commitment to safe driving practices.

Overview

years of professional experience

Work History

Driver/Activities

Peregrine

Albany NY

10.2013 - Current

Directed maintenance and inspection logging processes to uphold safety compliance standards.
Directed route navigation to enhance travel efficiency and ensure adherence to traffic regulations.
Oversaw resident safety and well-being during transportation to appointments.
Facilitated daily community activities to enhance engagement and participation.
Facilitated resident outings while prioritizing safety and promoting independence.

Front Desk Receptionist

Peregrine

10.2013 - Current

Managed multi-line phone system, directing calls efficiently to appropriate departments.
Assisted visitors with inquiries, providing exceptional customer service and information support.
Maintained organized front desk area, ensuring professionalism and readiness for client interactions.
Greeted guests at front desk and engaged in pleasant conversations with family and residents and making sure their needs a met.

Education

No Degree - Business Management

Hudson Valley Community College

Troy, NY

Skills

Time management

Valid Driver's license

Customer service

Clean driving record

Punctual and reliable

Safe driving practices

Problem-solving

Timeline

Driver/Activities

Peregrine

10.2013 - Current

Front Desk Receptionist

Peregrine

10.2013 - Current

No Degree - Business Management

Hudson Valley Community College

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