More than twenty years of working in the field of customer service. Strong positive relationship with buyers and customers. Recognized for delivering unparalleled customer service. I am very active, disciplined, dedicated to giving impeccable service. High in moral values, treating others the way I want to be treated Core competencies include:
Team Building & Leadership
Merchandising & Display
High Volume Sales & Loss Prevention
New Location & Startup
Management Development Programs
Bi-Lingual (English & Spanish)
Recruiting & Staffing Initiatives
Budgeting & Record Keeping
Effective Company Spokesperson
Inventory & Pricing Control
Overview
22
22
years of professional experience
Work History
Team Support Molding
Cinram Manufacturing
01.2014 - 01.2015
Assist machine operators with the manufacturing of DVD discs.
Supply discs carts for collecting quality and rejected discs.
Make quality test (with the computer) of DVD discs that are manufactured.
Enter information in the computer for production of DVD discs, this allows machine operators to make the DVD.
Troubleshoot instructions with supervisors when the computers will not allow production of the DVD.
Organize the work area to ensure that there are proper supplies.
Maintain a clean workstation and follow all Safety requirements.
Assist machine operators with the manufacturing of DVD discs. Supply discs carts for collecting quality and rejected discs. Make quality test (with the computer) of DVD discs that are manufactured. Enter information in the computer for production of DVD discs, this allows machine operators to make the DVD. Troubleshoot instructions with supervisors when the computers will not allow production of the DVD. Organize the work area to ensure that there are proper supplies. Maintain a clean workstation and follow all Safety requirements.
Supervisor: BD Molding, Cinram Manufacturing - Patrick Wilson (256) 783-1735
Supervisor: Lyons HR contact coordinator- Keila Camano (256) 519-8850
Team Support Molding
Cinram Manufacturing
01.2014 - 01.2015
Assist machine operators with the manufacturing of DVD discs.
Supply discs carts for collecting quality and rejected discs.
Make quality test (with the computer) of DVD discs that are manufactured.
Enter information in the computer for production of DVD discs, this allows machine operators to make the DVD.
Troubleshoot instructions with supervisors when the computers will not allow production of the DVD.
Organize the work area to ensure that there are proper supplies.
Maintain a clean workstation and follow all Safety requirements.
Assist machine operators with the manufacturing of DVD discs. Supply discs carts for collecting quality and rejected discs. Make quality test (with the computer) of DVD discs that are manufactured. Enter information in the computer for production of DVD discs, this allows machine operators to make the DVD. Troubleshoot instructions with supervisors when the computers will not allow production of the DVD. Organize the work area to ensure that there are proper supplies. Maintain a clean workstation and follow all Safety requirements.
Supervisor: BD Molding, Cinram Manufacturing - Patrick Wilson (256) 783-1735
Supervisor: Lyons HR contact coordinator- Keila Camano (256) 519-8850
Sales Consultant & Owner
Jacqueline Shop's
06.2006 - 06.2008
Sales of women's clothing and general merchandising.
Made purchases of goods from buyers to the customers.
Consulted with buyers concerning merchandising that that will sell in the locals.
Book keeping large sums of money belonging to the buyers, and owner.
Sales of women's clothing and general merchandising. Made purchases of goods from buyers to the customers. Consulted with buyers concerning merchandising that that will sell in the locals. Book keeping large sums of money belonging to the buyers, and owner.
Sales of women's clothing and general merchandising.
Made purchases of goods from buyers to the customers.
Consulted with buyers concerning merchandising that that will sell in the locals.
Book keeping large sums of money belonging to the buyers, and owner.
Sales of women's clothing and general merchandising. Made purchases of goods from buyers to the customers. Consulted with buyers concerning merchandising that that will sell in the locals. Book keeping large sums of money belonging to the buyers, and owner.
Complete customer service, enrolling customers in this health program.
Offering programs and counseling.
Conduct meetings on behalf of Coomeca Prepaid Medical.
Book keeping large sums of money for Coomeva Prepaid Medical.
Complete customer service, enrolling customers in this health program. Offering programs and counseling. Conduct meetings on behalf of Coomeca Prepaid Medical. Book keeping large sums of money for Coomeva Prepaid Medical.
Sales Consultant
Coomeva Prepaid Medicine
06.2005 - 06.2006
Complete customer service, enrolling customers in this health program.
Offering programs and counseling.
Conduct meetings on behalf of Coomeca Prepaid Medical.
Book keeping large sums of money for Coomeva Prepaid Medical.
Complete customer service, enrolling customers in this health program. Offering programs and counseling. Conduct meetings on behalf of Coomeca Prepaid Medical. Book keeping large sums of money for Coomeva Prepaid Medical.
Sales Consultant
Disslaura Ltda
03.2003 - 04.2004
Complete customer service.
Distribute consumer products and cleaning kits.
Introduce new products, and monitor delivery and receipt of products within said company.
Complete customer service. Distribute consumer products and cleaning kits. Introduce new products, and monitor delivery and receipt of products within said company.
Sales Consultant
Disslaura Ltda
03.2003 - 04.2004
Complete customer service.
Distribute consumer products and cleaning kits.
Introduce new products, and monitor delivery and receipt of products within said company.
Complete customer service. Distribute consumer products and cleaning kits. Introduce new products, and monitor delivery and receipt of products within said company.
Section Secretary, Chemicals
Bayer SA
05.1993 - 02.2001
Telephone sales assistant, customer service, prepare offers for buyers.
Statistical maintain sales and collections of accounts.
Manage inventories of product in the warehouses.
Telephone sales assistant, customer service, prepare offers for buyers. Statistical maintain sales and collections of accounts. Manage inventories of product in the warehouses.
Section Secretary, Chemicals
Bayer SA
05.1993 - 02.2001
Telephone sales assistant, customer service, prepare offers for buyers.
Statistical maintain sales and collections of accounts.
Manage inventories of product in the warehouses.
Telephone sales assistant, customer service, prepare offers for buyers. Statistical maintain sales and collections of accounts. Manage inventories of product in the warehouses.
Education
Degree - Marketing
LITTORAL EDUCATIONAL CORPORATION
Barranquilla, Colombia
11.1999
Diploma - undefined
ARIANO INSTITUTE
Barranquilla, Colombia
11.1983
Skills
Team Building & Leadership
Merchandising & Display
High Volume Sales & Loss Prevention
New Location & Startup
Management Development Programs
Recruiting & Staffing Initiatives
Budgeting & Record Keeping
Effective Company Spokesperson
Inventory & Pricing Control
Marketing Objective
More than twenty years of working in the field of customer service. Strong positive relationship with buyers and customers. Recognized for delivering unparalleled customer service. I am very active, disciplined, dedicated to giving impeccable service. High in moral values, treating others the way I want to be treated.
Additional Learning
Labor Strategies Seminar, San Martin University Foundation, Barranquilla, Colombia, 2004
Great Sales Strategies Seminar 'How To Create Customers For Life', Advertising Business Organization OPEM, Barranquilla, Colombia, 2003
English Course, O.B.M LTDA, Barranquilla, Colombia, 2002
Budget Seminar, National Learning Service, Barranquilla, Colombia, 2002
Training Medical Visit Course, Data Pharmaceutical Services, Barranquilla, Colombia, 2000
Customer Service Seminar, Bayer S.A, Barranquilla, Colombia, 1998
Plant Manager at Menards/Midwest Manufacturing, Menards Distribution And Manufacturing CentersPlant Manager at Menards/Midwest Manufacturing, Menards Distribution And Manufacturing Centers