Jacqueline Reyes
San Antonio,TX
Summary
Motivated Server, bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server, Bar Server, Bartender, Manager
Babe's Sportspage
08.2017 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Tornillo High School
Tornillo, TXSkills
- Table Setting
- Order Delivery Practices
- Table Bussing
- Beverage Preparation
- Safe Food Handling
- Exceptional Customer Service
- Cash Handling
- Strong Work Ethic
Languages
Spanish
Native or Bilingual
References
References available upon request.
Timeline
Server, Bar Server, Bartender, Manager
Babe's Sportspage
08.2017 - 09.2023
High School Diploma -
Tornillo High School
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