Jacqueline Rosendahl

• Supported and supervised 40 employees daily operations by hiring, developing, coordinating staff schedules and responsibilities.
• Assisted in purchasing, managing inventory levels and ensuring stock availability.
• Contributed to customer service initiatives, promoting positive guest experiences.

Learned and utilized POS systems for efficient transaction processing.

• Implemented sanitation protocols to maintain a clean and safe working environment, passing all health inspections with ease.
• Trained new staff members on proper kitchen techniques, leading to increased productivity and workplace safety.
• Ensured compliance with all relevant food safety regulations through regular audits of kitchen practices.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Oversaw food preparation and monitored safety protocols.
• Analyzed sales data to identify trends and adjust purchasing decisions accordingly.

• Oversaw daily front-of-house operations to ensure excellent customer service and satisfaction.
• Trained and mentored staff on best practices in food safety and hygiene standards.
• Managed inventory levels, ensuring adequate stock of supplies for seamless service delivery.
• Implemented process improvements to enhance workflow efficiency in dining area management.
• Executed staff scheduling to align with business needs while maintaining labor cost control.
• Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
• Conducted regular performance evaluations to support employee development and operational excellence.
• Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
• Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
• Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
• Increased repeat business by creating personalized interactions with guests and recognizing loyal customers'' preferences.
• Maintained a safe, secure, and sanitary work environment for all employees and guests by adhering to established guidelines and protocols.

• Supported administrative tasks, including filing and documentation, to maintain organized patient information systems.
• Communicated effectively with patients and families to provide information regarding services and assist with inquiries.

Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

Established and managed a Records Department in a 90-bed hospital.

Managed patient and hospital medical records, ensuring accuracy and confidentiality.

Submitted comprehensive statistical analysis of hospital data to state authorities.

Communicated disease notifications directly to State Health Department.

Handled issuance and maintenance of birth and death certificates.