Jacqueline Routt
Bloomington,IN
Summary
Accomplished Executive Director with over 20 years of Healthcare experience recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Director
Richland Bean Blossom Healthcare
01.2022 - Current
- Initiated strategy to drive occupancy and increase market awareness and community growth.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Drove strategic improvements to enhance operational and organizational efficiencies for standards of care.
- Managed financial performance, ensuring budget compliance and maximizing revenue generation through accurate billing and reimbursement practices.
- Ensured regulatory compliance by conducting internal audits, addressing deficiencies promptly, and maintaining up-to-date knowledge of industry standards and regulations.
- Reduced staff turnover by fostering a positive work environment through open communication and proactive problemsolving.
Assistant Therapy Director
Bell Trace Health And Living Center
12.2020 - 01.2022
- Enhanced patient satisfaction by implementing customized therapy programs tailored to individual needs and goals.
- Managed financial aspects of the clinic including budgeting, billing, and insurance verifications.
- Collaborated and interacted with physicians and nursing management regarding patient flow, operational matters, and quality of care incentives.
- Fostered a positive work environment that supported collaboration among team members while maintaining high ethical standards.
Executive Director
Autumn Hills Alzheimers Care Center
11.2018 - 12.2021
- Managed financial performance, ensuring budget compliance and maximizing revenue generation through accurate billing and reimbursement practices.
- Led quality improvement initiatives focused on enhancing patient and family satisfaction scores
- Heavy focus on market awareness and occupancy growth.
- Cultivated interpersonal skills by building positive relationships with community leaders.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed a diverse team of professionals, fostering a collaborative work environment for improved quality of care.
Executive Director
Brookdale Senior Living Facility
03.2017 - 12.2018
- Addressed resident concerns promptly and compassionately, maintaining high levels of satisfaction among families and residents alike.
- Managed budgets effectively, optimizing financial resources to maximize the quality of services provided to residents.
- Maintained a safe and comfortable living environment for residents by ensuring adherence to safety protocols and state regulations.
- Implemented best practices in assisted living administration, resulting in improved overall facility performance metrics.
Education
Bachelor of Science - Health Administration
St. Petersburg Collegiate High School
Saint Petersburg, FL12.2008
Associate of Science - Occupational Therapy Assistant
Keiser Career College
Tampa, FL11.2016
Associate of Science - Hospitality And Tourism Management
St. Petersburg High School
Saint Petersburg, FL05.2006
Skills
- Healthcare Delivery
- Resident satisfaction
- Process Improvements
- Strategic Planning
- Budgeting and financial management
- Occupancy strategies
- Human Resources
- Quality Assurance Controls
Certification
- Certified Dietary Manager, 2002
- Certified Occupational Therapy Assistant, 2016
- Certified Dementia Practitioner , 2020
Timeline
Executive Director
Richland Bean Blossom Healthcare
01.2022 - Current
Assistant Therapy Director
Bell Trace Health And Living Center
12.2020 - 01.2022
Executive Director
Autumn Hills Alzheimers Care Center
11.2018 - 12.2021
Executive Director
Brookdale Senior Living Facility
03.2017 - 12.2018
Bachelor of Science - Health Administration
St. Petersburg Collegiate High School
Associate of Science - Occupational Therapy Assistant
Keiser Career College
Associate of Science - Hospitality And Tourism Management
St. Petersburg High School
- Certified Dietary Manager, 2002
- Certified Occupational Therapy Assistant, 2016
- Certified Dementia Practitioner , 2020
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