Jacqueline Ruiz

Summary

Experienced and highly motivated to ensure compliance and a safe work environment. Eagerly seeking an opportunity to enhance strong human resource management skills.

Overview

years of professional experience

Work History

Human Resources Coordinator

St. Luke's Home Health

Buena Park, CA

11.2024 - Current

Led new hire orientation by providing company policy guidelines.
Ensured employee payroll documents were up to date and recorded accurately
Supervised a team of 30 people, maintained their weekly schedules, and prioritized tasks at any given moment
Coordinated team meetings and presented the organization’s protocols to employees as part of the training process
Collaborated with the Administrative Director and physicians to enhance referral processes.

Client Coordinator

Maxim Health Care

Gardena, CA

12.2023 - 10.2024

Deescalated complex situations while providing a compassionate attitude, monitored customer feedback to take appropriate actions.
Managed a case load if more than 50 clients and staff, maintained their weekly schedules, and prioritized tasks at any given moment
Coordinated employee accounts and schedule I-9

Shift Leader

Miniso

Cerritos, CA

09.2022 - 11.2023

Responsible for arranging employee training and handbook distribution
Maintained inventory records, prepare balance and shortage reports and reconcile counts
Accountable for keeping the crew on tasks and established a great shopping experience
Provide constructive feedback on how to merchandise products in order to drive sales

Education

Bachelor of Science - Human Resource Management

California State University Long Beach

Long Beach, CA

Skills

Languages: Fluent in Spanish

Applications: Outlook, Word, Excel and PowerPoint

Timeline