Hi, I’m
Jacqueline Shearer
Melbourne,FL
Overview
20
years of professional experience
Work History
Internal Medicine of BrevardRockledge
Medical Receptionist/Office Administrator/Volunteer
03.2023 - 06.2024
Job overview
- Patients' first point of contact in a specialized, internal medicine office
- Personal and courteous in all interactions concerning care, insurance coverages, medication review and order of diagnostics/blood work needed to determine patients' current health status for the treating physician.
Guest ServicesIntercruises Inc./TUI
Customer Service Agent
07.2021 - 10.2022
Job overview
- Check-in cruise passengers using various systems, direct cruise passengers through the cruise terminal, assist passengers with completing necessary documentation and paperwork
- Verify citizenship documentation while assisting passengers on and off various modes of transportation.
Instacart & Walmart DeliveryFlorida
Personal Shopper
03.2020 - 03.2024
Job overview
- Proven ability to provide exceptional customer service and with high level of accuracy when packing and delivering orders
- Delivered groceries in timely, accurate, and friendly manner
- Maintained knowledge of store layouts and shopped for orders.
Internal Medicine of BrevardRockledge
Medical Receptionist/Office Administrator
09.2015 - 12.2021
Job overview
- Patient-focused and detail-oriented medical receptionist
- Personable and courteous in all interactions with patients and colleagues and skilled at anticipating physician and practice needs
- Effective in handling office and administrative tasks including payments, prescriptions, and scheduling within busy, multi-physician practices.
Entertainment DepartmentWalt Disney World
Magic Kingdom Entertainment Receptionist
08.2007 - 04.2020
Job overview
- Clerical work associated with character performances, parades, and shows
- Reports weather situations
- Management schedule data entry
- Guest hotline management
Entertainment DepartmentWalt Disney World
Character Attendant
06.2004 - 08.2007
Job overview
- Providing Guests with information about Character locations, visitation times, and show schedules
- Providing audience control, including handling difficult situations with Guests
- Ensuring the safety of both Performers and Guests
- Assisting photographers.
Timeline
Medical Receptionist/Office Administrator/Volunteer
Internal Medicine of Brevard
03.2023 - 06.2024
Customer Service Agent
Guest Services
07.2021 - 10.2022
Personal Shopper
Instacart & Walmart Delivery
03.2020 - 03.2024
Medical Receptionist/Office Administrator
Internal Medicine of Brevard
09.2015 - 12.2021
Magic Kingdom Entertainment Receptionist
Entertainment Department
08.2007 - 04.2020
Character Attendant
Entertainment Department
06.2004 - 08.2007