Jacqueline Smith
Charlotte,NC
Summary
Although Cosmetology is my profession, I am looking to enhance my career in an active and organized workplace where I can continue to excel. I am detail-oriented with the ability to provide optimum customer service, multi-task, prioritize and meet deadlines with a large workload and tight turnaround.
Veteran cosmetologist with top-level skills in relationship building. Likable personality and customer-focused background coupled with expertise in sales, problem solving, consulting and more. Ready to tackle new challenges and build success with exciting organization.
Overview
29
29
years of professional experience
1
1
year of post-secondary education
Work History
Salon Business Owner
The Art of Hair Studio
Charlotte, NC
2010.03 - Current
- Develop systems for client retention and salon management
- Develop and provide training for stylists competing in a demanding profession
- Perform prompt clientele requests, advertise, and maintain accounting records
- Process accounts payable, vendor management and payroll in house
- Provide optimum customer service
- Perform all hair care services with excellence
- Responsible for compliance with Barbers and Cosmetologists regulations
- Determine and prioritize service’s need
Cosmetology Instructor
Dudley Beauty Corp, LLC
High Point, NC
01.2014 - 01.2016
- Responsible for conducting and managing comprehensive training sessions all-encompassing in the following subject areas:
- Entrepreneurial preparation
- Salon organization and management
- Customer service/care, problem solving
- Marketing
- Provide mentoring for new stylist
- Retail sales
Cosmetologist
Le’Elegance Beauty Salon
Spartanburg, SC
1995 - 2010
I was a Independent contractor and I leased a space in the salon. I scheduled all appointments, product sales, organized inventory, and consultations.
Education
requisites - English and Mathematics
Greenville Technical College
01.2018 - 01.2019
BSN - Nursing
Piedmont College of Hair
Skills
Consulting
Business Development
Financial Management
Operations management
Staffing oversight
Staff Management
Business planning
Business administration
Budgeting
Customer Relations
Inventory management
Coaching and mentoring
Relationship building
Employee scheduling
Recruitment
Delegation
Staff training/development
Effective leader
Client account management
Scheduling
Additional Information
- Awarded a License in Cosmetology (1997) ADDITIONAL WORK EXPERIENCES:
Accomplishments
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
Timeline
requisites - English and Mathematics
Greenville Technical College
01.2018 - 01.2019
Cosmetology Instructor
Dudley Beauty Corp, LLC
01.2014 - 01.2016
Salon Business Owner
The Art of Hair Studio
2010.03 - Current
Cosmetologist
Le’Elegance Beauty Salon
1995 - 2010
BSN - Nursing
Piedmont College of Hair