Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Smith

Gaffney,SC

Summary

I am an organized and efficient individual looking to work as part of a team that revolves around the same goals. I have a diversified skill set that I would love to share in order to benefit coworkers and clients. I am excited and motivated to learn new skills that will strengthen your office and provide support to others.

Overview

20
20
years of professional experience

Work History

Early Interventionist

Bright Start
04.2019 - Current
  • Developed interventions for students with developmental delays or handicaps
  • Created tools for instruction and behavioral support for families
  • Enhanced knowledge by attending training and adopting new technologies
  • Gathered, organized, and analyzed data on student needs and progress
  • Evaluated students to determine academic and emotional development levels
  • Worked closely with families of children to create service plans including goals for child's development
  • Collaborated with therapy companies and school districts, as the head of the child's team, to incorporate professional opinions and strategies
  • Submitted referrals to therapy companies for children and their families

Receptionist

The Other Animal Hospital
10.2022 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

The Other Animal Hospital
10.2022 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls.
  • Kept reception area clean and neat to give visitors positive first impression.

Teacher

Cherokee County School District
08.2010 - 03.2019
  • Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Fostered team collaboration between students through group projects for all areas of instruction
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning
  • Collaborated with coworkers to learn others view points and trouble shoot educational difficulties

Assistant Manager

New York And Company
03.2017 - 09.2018
  • Managed sales, employees and operations to foster optimal performance
  • Verified inventory semi-annually
  • Monitored cash intake, sales data and employee productivity
  • Helped with planning schedules and delegating assignments
  • Enforced policies focusing on team productivity
  • Monitored register balances and made deposits for company bank
  • Assisted customers with retail needs and took payments for company credit cards

Substitute Teacher

Cherokee County School District
08.2009 - 08.2010
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence
  • Assisted students of all ability levels develop life-long learning skills and good study habits
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance

Assistant Manager

Food Lion
01.2008 - 08.2009
  • Managed front end employees and delegated assignments to ensure productivity
  • Assisted customers in retail needs and purchases
  • Tallied cash drawers and made nightly deposits
  • Monitored security, opened and closed store

Office Manager

Cherokee County School District
08.2004 - 05.2008
  • Optimized organizational systems for recordkeeping, schedules, and student files
  • Maintained schedules for administrators
  • Scheduled hearings, meetings and necessary business calls for administrators
  • Operated and answered phones with several lines and maintained an efficient system for phone messages
  • Created and maintained updated student files
  • Created an efficient system for necessary paperwork to be completed in a timely manner and filed correctly

Education

Master of Arts - Education

North Greenville University
Tigerville, SC
04.2019

Bachelor of Arts - Education

Limestone College
Gaffney, SC
12.2008

High School Diploma -

Gaffney High School
Gaffney, SC
06.1997

Skills

  • Organizational skills
  • Decision making
  • Community Resources
  • Client needs assessment
  • File management
  • Office administration
  • Bookkeeping
  • Friendly nature
  • Excellent multi-tasking ability
  • Clear oral/written communication
  • Scheduling
  • Clerical support
  • Mail handling
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Complaint resolution
  • Payment processing
  • Client relations
  • Professional telephone demeanor
  • Documentation
  • Administrative support
  • Filing
  • Recordkeeping strengths

Timeline

Receptionist

The Other Animal Hospital
10.2022 - 10.2024

Receptionist

The Other Animal Hospital
10.2022 - 10.2024

Early Interventionist

Bright Start
04.2019 - Current

Assistant Manager

New York And Company
03.2017 - 09.2018

Teacher

Cherokee County School District
08.2010 - 03.2019

Substitute Teacher

Cherokee County School District
08.2009 - 08.2010

Assistant Manager

Food Lion
01.2008 - 08.2009

Office Manager

Cherokee County School District
08.2004 - 05.2008

Bachelor of Arts - Education

Limestone College

High School Diploma -

Gaffney High School

Master of Arts - Education

North Greenville University
Jacqueline Smith