Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Taylor

Las Vegas,NV

Summary

Very skilled and experienced in many areas. Able to easily adapt to any position. Experienced in cocktailing as well as bottle service with over 6 years of experience in the food and beverage industry. Excellent reputation for resolving problems, improving customer satisfaction, and experience.

Overview

6
6
years of professional experience

Work History

Cocktail Server

Golden Nugget Las Vegas Hotel & Casino
08.2012 - 08.2014
  • Ensured superior service and efficiency at all times.
  • Anticipated guest needs and provided proactive service.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Built a solid rapport with many frequent patrons to cultivate guest loyalty.
  • Upheld standards of cleanliness, food handling and safety.
    Required to greet guests, take food and drink orders, and upsell guests on premium liquors, as well as bottle service.   Guests needs are my first priority, so working with a sense of urgency is a must. 

Server/Bartender

Twin Peaks
07.2015 - 09.2016
I am required to greet customers within 60 seconds of them being seated in a fun and outgoing but also professional manner. My goal is to give the customer(s) a memorable experience and a great lasting impression! As a twin peaks girl its my duty to make sure my customers have everything they need and are satisfied, as well as helping my fellow coworkers with running food, drinks or condiments whether they need help or not. As a bartender I am required to wait on multiple guests at the bar and sometimes throughout the bar area. I also must maintain full knowledge of beverage lists and any promotions that may be going on at that time or in the near future.

VIP Bottle Service Waitress

Viva Hollywood
06.2017 - 11.2018
  • Strategically timed check-ins with guests to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Collected credit card and cash payments from guests and made proper change for cash transactions.
  • Shared knowledge of menu items and flavors, enabling guests to make personal decisions based on taste and interest.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

Education

Performing Arts

College of Southern Nevada
Las Vegas, NV

Skills

  • Engaging personality
  • Positive attitude
  • Dependable and punctual
  • Works well under pressure
  • Exceptional interpersonal skills
  • Health card
  • Highly reliable
  • Clear and effective communication
  • Quick learner
  • Professional demeanor
  • TAM card
  • Sheriffs card

Timeline

VIP Bottle Service Waitress

Viva Hollywood
06.2017 - 11.2018

Server/Bartender

Twin Peaks
07.2015 - 09.2016

Cocktail Server

Golden Nugget Las Vegas Hotel & Casino
08.2012 - 08.2014

Performing Arts

College of Southern Nevada

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Jacqueline Taylor