Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jacqueline Torres

Chicago,IL

Overview

12
12
years of professional experience
1
1
Certification

Work History

Dental Assistant

Brite Dental
04.2023 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Provided language translation services for customer service inquiries.
  • Translated documents, forms and other materials from english to spanis.

DENTAL ASSISTANT

1ST FAMILY DENTAL
01.2019 - 01.2020
  • Entered patient data into dental records system using Eagles software and observed all confidentiality rules to maintain patient privacy
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment
  • Created bitewing, panoramic and periapical X-ray images for the dentist to review
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures
  • Took patient blood pressure, and recorded results in patient charts.

CASHIER

DOLLAR TREE
01.2016 - 01.2018
  • Reduced errors by reconciling the cash drawer before and after each shift
  • Trained new team members in cash register operation, stock procedures and customer service strategies to maximize team performance and optimize customer relations
  • Assisted customers by answering questions about merchandise and policies concerns
  • Kept check-out lanes clean, neat and well-stocked to project professional appeal to customers
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

CASHIER

MENARDS
01.2012 - 01.2014
  • Maximized customer satisfaction by assisting customers with completing purchases, locating items and signing up for rewards programs
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Communicated with my team to ensure we hit corporate targets.

Education

Associate of Science -

HAROLD WASHINGTON COLLEGE
Chicago, IL
05.2022

Skills

  • Help desk support
  • Network protocols
  • Complex problem-Solving
  • Attention to detail
  • Teamwork
  • Multitasking
  • MS Office
  • Bilingual (English & Spanish)
  • Customer Service
  • Organizational Skills

Certification

Google IT Support Certified (link to certificate)

Hardware and Network Troubleshooting Certified

Coronal Polish and sealants certified

Timeline

Dental Assistant

Brite Dental
04.2023 - Current

DENTAL ASSISTANT

1ST FAMILY DENTAL
01.2019 - 01.2020

CASHIER

DOLLAR TREE
01.2016 - 01.2018

CASHIER

MENARDS
01.2012 - 01.2014

Associate of Science -

HAROLD WASHINGTON COLLEGE

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Jacqueline Torres