Nicholas Mirza
Dental Assistant/ IT Technician
Rockford,IL
Summary
Talented Dental Assistant with 5 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. Self-motivated Computer Technician with background in email account and connectivity set up for large organizations. Determined employee with over 2 years of system upgrade and network component installation experience. Highly knowledgeable in demonstrating software features to employees.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Dental Assistant
Rockford Family Dental
Rockford, IL
2015.04 - Current
- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Staged tray for procedures by arranging dental instruments and equipment.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
IT Technician
Carroll University
Waukesha, WI
2020.08 - 2021.04
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Updated department documentation such as license databases, infrastructure maps and FAQs to maintain consistent response levels.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Education
High School Diploma -
2019.08 - 2020.04
GED -
2020.08 - Current
Skills
Dental impression specialist
Dental office administration
Dental staff assistance
Patient data gathering
Treatment room cleanup
Patient relations
Good listening skills
Help Desk Operations
Desktop Technical Support
Desktop and laptop installations
Help desk support
Hardware and software installation
Search Engine Optimization
Email account set up
Wireless Networking
Accomplishments
Eagle Scout
Certification
Level two IT Training - 2019-2020
Timeline
IT Technician - Carroll University
2020.08 - 2021.04
Carroll University - GED,
2020.08 - Current
Boylan Catholic High School - High School Diploma,
2019.08 - 2020.04
Dental Assistant - Rockford Family Dental
2015.04 - Current