Jacqueline Torres Orozco

Laguna Hills,CA

Summary

Friendly personality, enthusiastic about dental hygiene care and patient education. Exceptional customer service skills and knowledge of Dental Assisting. Educated in infectious control practices and oral diseases. Knowledgeable with expertise in supporting office personnel and dentists to care for patients. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges. Team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Am seeking a friendly and positive work environment willing to accommodate my school schedule. If given the opportunity I will give it my all to grow as much as I can to ensure an amazing experience full of memories before I am off to dental school .

Overview

years of professional experience

Certification

Work History

Cashier

Laguna Niguel, CA

06.2022 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Dental Assistant Student Intern

7- Day Dental

Laguna Woods, CA

01.2023 - 03.2023

Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Prepared and arranged instruments, medications, and required materials for dental procedures.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Sterilized rooms and prepped equipment and instruments for 10+ room for procedures daily.
Maintained clean and organized treatment rooms according to OSHA guidelines, minimizing risks of infection or cross-contamination between patients.
Contributed to a positive patient experience with effective communication skills and a friendly demeanor during appointments.

Education

Associate of Science - Biology

Saddleback College

Mission Viejo, CA

06.2026

High School Diploma -

Laguna Hills High School

Laguna Hills, CA

06.2019

Skills

Work Ethic and Integrity
Patience and Empathy
Treatment room setup
Certified in CPR/AED
Taking Medical and Dental Histories
Data confidentiality measures

Disinfection and Sterilization
Cleaning and sanitizing
Customer service excellence
Multitasking capacity
HIPAA Compliance Understanding
Infection control proficiency