Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Ugalde

Cedar Hill,TX

Summary

Caring and friendly team member with hands-on experience in customer service, payment processing, and sales. Providing a smooth and positive experience for all customers, and ensuring their needs are met, to improve overall satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier / Retail Associate

Marshalls
Cedar Hill, TX
02.2024 - Current
  • Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, and gift cards.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and resolved any complaints in a professional and calm manner.
  • Maintained cleanliness of the checkout area, including countertops, registers, and the queue line.
  • Provided excellent customer service while promoting our loyalty program to increase sales potential.

Nail Salon Receptionist

Villa Nail Spa
Midlothian, TX
02.2023 - 01.2024
  • Answer phone calls to schedule, confirm, or cancel customer appointments.
  • Maintained a neat reception area by organizing and cleaning around the front desk.
  • Coordinate appointments with the corresponding nail technicians to ensure there is no overbooking.
  • Processed payments involving cash, credit cards, and gift cards.

Animal Shelter

Tri-City Animal Shelter
Cedar Hill, TX
03.2022 - 11.2022
  • Fed and watered animals according to their feeding schedules.
  • Maintained cleanliness and organization of kennels, including blankets, food bowls, and toys.
  • Provided exercise and socializing for the animals, including walks and playtime.
  • Bathed and groomed animals to maintain health and hygiene.

Education

High School Diploma -

Cedar Hill High School
Cedar Hill, TX
05-2019

Skills

  • Fluent in English and Spanish
  • Customer service
  • Team collaboration
  • Attention to detail
  • Time management
  • Effective communication
  • Organizational skills
  • Handling high stress environments

Timeline

Cashier / Retail Associate

Marshalls
02.2024 - Current

Nail Salon Receptionist

Villa Nail Spa
02.2023 - 01.2024

Animal Shelter

Tri-City Animal Shelter
03.2022 - 11.2022

High School Diploma -

Cedar Hill High School

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