Jacqueline Valencia
San Diego,CA
Overview
7
7
years of professional experience
Work History
Server
Outback Steakhouse
National City, CA
10.2021 - Current
- I also memorized over 30 menu items and rotating specials to give recommendations and suggestions to customers.
- Every shift I would warmly greet new and returning customers which gave me the opportunity to develop relationships that ended in customer loyalty.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Hostess/trainee, Takeaway/trainee
Outback Steakhouse
National City, CA
09.2020 - 10.2021
- Answered phone inquiries to schedule and confirm call ahead, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Sales Associate
Forever 21
National City, CA
10.2019 - 03.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, applied discounts and collected payments to process transactions.
Cashier
McDonald's
Chula Vista, CA
12.2017 - 09.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Took orders, prepared foods and processed payments in full-service establishment.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Internship Student
Scripps Mercy Hospital
Chula Vista, CA
01.2019 - 02.2019
- Shadowed Social worker staff and learned advanced work.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Worked with team members to promote great customer service and pleasant work environment and to build experience
Education
High School Diploma -
Sweetwater High School
National City, CA06.2019
Certified Medical Assistant -
North-West College
San Diego, CASkills
- Quick learner
- Excellent team player
- Great communication / customer service
- Work well in high pressure environment
- Organized and efficient
- CPR
- Injections
- EKG
- Vitals
- EHR
- Bilingual : fluent in spanish
Objective
To obtain a role as a medical assistant in which I can apply my educational
background and ability to work effectively with patients and workers to
provide quality assistance to medical providers and patients.
Timeline
Server
Outback Steakhouse
10.2021 - Current
Hostess/trainee, Takeaway/trainee
Outback Steakhouse
09.2020 - 10.2021
Sales Associate
Forever 21
10.2019 - 03.2020
Internship Student
Scripps Mercy Hospital
01.2019 - 02.2019
Cashier
McDonald's
12.2017 - 09.2019
High School Diploma -
Sweetwater High School
Certified Medical Assistant -
North-West College