JACQUELINE VENTURA
Houston,TX
Summary
Detail-Oriented Operations and Customer-Service Professional experienced in high-volume business operations and data accuracy. Achieved seamless transitions in systems and processes through effective issue resolution and vendor communication. Results-Oriented Inventory Control Manager focused on maintaining optimal inventory levels, performing regular inventory counts, and independently solving complex problems.
Overview
12
12
years of professional experience
Work History
Inventory Control Manager /Ordering Specialist
GROCERY SERVICES INC.
Houston, TX
01.2016 - Current
- Review and maintain accurate ordering, inventory, and operational information across multiple warehouse locations.
- Generate reports and gather data to verify quantities, identify discrepancies, and support accurate business decisions.
- Investigate damaged, short, and incorrect shipments; communicate with vendors and request credits or corrections to resolve the issue.
- Maintain professional relationships with vendors and internal teams while following issues through to resolution.
- Conducted monthly audits and compared records to identify discrepancies, ensuring accurate documentation and compliance with inventory standards.
- Coordinate orders and information for Houston, El Paso, and Brownsville operations while managing multiple priorities and deadlines.
- Collaborated with purchasing, operations, and receiving teams on inventory needs.
- Collaborated with team members to enhance inventory accuracy and minimize losses through diligent follow-up and systematic recordkeeping.
- Coordinated cycle counts, audits, and reconciliation of inventory variances.
- Monitored stock levels across warehouse and retail locations using inventory tracking systems.
Store Clerk
GROCERY SERVICES INC.
01.2015 - 01.2016
- Delivered exceptional customer service, fostering positive relationships to enhance customer satisfaction.
- Handled cash and register transactions and maintained organized store operations.
- Opened and closed the store according to scheduled responsibilities.
- Managed cash and register transactions while ensuring organized store operations for efficiency.
- Entered invoices into the POS system with attention to accuracy.
- Achieved a promotion to an office position, reflecting high performance and accumulated experience.
Education
Klein Forest High School
Houston, TXSkills
- Inventory Optimization
- Order & Account Processing
- Data Entry & Record Accuracy
- Discrepancy resolution
- Report generation
- Auditing & Information Verification
- Vendor Communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- NetSuite
- FTS
- POS Systems
- Administrative Support
- Microsoft PowerPoint
- Inventory Optimization
Additional Information
- Bilingual in English and Spanish
- Experienced working independently
- Strong attention to detail
- Organized and adaptable
- Experienced supporting high-volume operations and resolving discrepancies
Timeline
Inventory Control Manager /Ordering Specialist
GROCERY SERVICES INC.
01.2016 - Current
Store Clerk
GROCERY SERVICES INC.
01.2015 - 01.2016
Klein Forest High School