Jacqueline Wellington
Rockledge,FL
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
31
31
years of professional experience
Work History
CNA/HUC
Viera Hospital
06.2022 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
Switchboard Operator
Rockledge Regional Hospital
04.2021 - 06.2022
- Connected callers with appropriate professional, department, or business.
- Streamlined administrative tasks such as message-taking and appointment scheduling for increased productivity across multiple departments.
- Managed high volume of calls during peak hours, maintaining composure under pressure while efficiently handling each caller''s needs.
- Delivered excellent customer service through active listening skills and empathetic problem-solving approaches with callers'' concerns or complaints.
CNA, Monitor Tech, HUC, Anesthesia Tech
Rockledge Regional
03.2010 - 05.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA, Monitor Tech, HUC
Kindred
07.2020 - 10.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Trauma Technician
Halifax Hospital
02.2020 - 08.2020
- Assisted in life-saving procedures, such as CPR and wound management, ensuring timely intervention for critical patients.
- Optimized inventory management within the trauma unit, ensuring adequate supplies were available for prompt response to urgent cases.
Trauma Technician
Ocala Regional Medical Center
11.2019 - 02.2020
- Supported surgical interventions by preparing equipment, monitoring patient status, and assisting surgeons as needed during emergency procedures.
- Facilitated smooth transitions between departments for trauma patients by coordinating with multidisciplinary teams throughout the hospital.
CNA, Unit Secretary
Niagara Falls Memorial Medical Center
10.2005 - 06.2006
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Medical Assistant
Meadows Ranch
06.2004 - 05.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
PCT Preceptor
Wuesthoff Rockledge
01.2003 - 06.2004
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
Housekeeping Supervisor
Courtenay Springs
12.1997 - 03.2000
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Quality Control Manager
Sprint
03.1994 - 06.1997
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Education
No Degree - Health Care Management
Eastern Florida State College
Cocoa, FL08-2027
Regions Business
Lewiston Porter
Youngstown, NY05-1991
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
CNA/HUC
Viera Hospital
06.2022 - Current
Switchboard Operator
Rockledge Regional Hospital
04.2021 - 06.2022
CNA, Monitor Tech, HUC
Kindred
07.2020 - 10.2020
Trauma Technician
Halifax Hospital
02.2020 - 08.2020
Trauma Technician
Ocala Regional Medical Center
11.2019 - 02.2020
CNA, Monitor Tech, HUC, Anesthesia Tech
Rockledge Regional
03.2010 - 05.2022
CNA, Unit Secretary
Niagara Falls Memorial Medical Center
10.2005 - 06.2006
Medical Assistant
Meadows Ranch
06.2004 - 05.2005
PCT Preceptor
Wuesthoff Rockledge
01.2003 - 06.2004
Housekeeping Supervisor
Courtenay Springs
12.1997 - 03.2000
Quality Control Manager
Sprint
03.1994 - 06.1997
No Degree - Health Care Management
Eastern Florida State College
Regions Business
Lewiston Porter
Similar Profiles
Nina PetroneNina Petrone
Clinical Charge Nurse at Viera HospitalClinical Charge Nurse at Viera Hospital
Hilda MarimonHilda Marimon
Obstetrics and Gynecology at Viera HospitalObstetrics and Gynecology at Viera Hospital
Simone RobertsonSimone Robertson
Nurse Technician at Viera HospitalNurse Technician at Viera Hospital
Kylar SusongKylar Susong
Laborer at JP DonovonLaborer at JP Donovon
Raymond ColonRaymond Colon
HVAC Technician at Rc air and heat and plumingHVAC Technician at Rc air and heat and pluming