Jacqueline Williams
Columbus,Ohio
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supervisor, Dental Assistants
The Ohio State College Of Dentistry
03.2022 - Current
- Serve as the departments second in command, supporting the Program Director and the colleges core values and policies.
- Managing daily operations for the dental assistants by monitoring and coordinating their daily workload.
- Oversee and train dental assistants and staff in general dentistry materials, instruments, radiographs, and patient management.
- Hire, evaluate, and provide accurate time keeping for all dental assistants and residents
- Provide chairside assistance to residents during various dental procedures.
- Sterilize dental instruments and operatories.
- Order supplies and materials for the department.
- Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhance communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentor junior staff members in their career development, sharing knowledge from years of experience in the field.
- Frequently inspected production area to verify proper equipment operation.
Program Coordinator
The Ohio State College Of Dentistry
03.2017 - Current
- Coordinate educational activities (ie, ACLS, CE courses, lectures and community service events) that supports the programs curriculum and adhere to the CODA requirements.
- Maintain correct information about the residency program with ADEA PASS
- Collaborated with other program coordinators to achieve consistency in program objectives and services.
- Tracked and reported expenses accurately to manage program budgets.
- Create a yearly rotation schedule for 10 residents as well as a monthly on-call schedule
- Proctor exams
- Serve as the program liaison between the Program Director, GME office and off-site personal.
- Maintain confidential resident personal file.
- Coordinate and interview resident candidates on a annual basis.
- Reconciliation of monthly expenses.
- Manage the appointment process for over 15 incoming residents in coordination with credentialing process requirements provided by GME and the credentialing office.
- Facilitate regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Dental Assistant
Nationwide Children Hospital
08.2010 - 04.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
Dental Assistant/Supply Coordinator
The Ohio State College Of Dentistry
02.2003 - 03.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Education
High School Diploma -
Centennial High School
Columbus, OH06.1996
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
- Operations Management
- Schedule development
- Axuim, Medhub, IHIS, Mircosoft experience
- Complex Problem-Solving
Certification
- Certified Dental Assistant
- BLS
- Administer Nitrous
-
Timeline
Supervisor, Dental Assistants
The Ohio State College Of Dentistry
03.2022 - Current
Program Coordinator
The Ohio State College Of Dentistry
03.2017 - Current
Dental Assistant
Nationwide Children Hospital
08.2010 - 04.2022
Dental Assistant/Supply Coordinator
The Ohio State College Of Dentistry
02.2003 - 03.2022
High School Diploma -
Centennial High School
- Certified Dental Assistant
- BLS
- Administer Nitrous
-
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