Jacqueline Willis
Houston,TX
Summary
Resilient Assistant Director proactively meets and exceeds tasks within deadline. Resolves issues using hands-on solutions with deep understanding of successful business practices. Known for dynamic leadership and support.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Director
La'Petite Academy
Houston, TX
01.2003 - Current
- Monitored staff performance, provided feedback and conducted annual reviews.
- Led weekly meetings with department heads to review progress towards project milestones.
- Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
- Provided guidance to departmental staff in resolving customer complaints.
- Ensured compliance with safety regulations among all personnel.
- Supervised recruitment process including interviewing candidates, making hiring decisions and onboarding new hires.
- Cultivated and maintained relationships to promote positive work culture.
- Monitored team compliance with safety and health guidelines.
- Handled incoming and outgoing mail, email and faxes.
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Mentored new employees on industry practices and business operations.
- Coached and guided direct reports on day-to-day operations and company policies and procedures.
Education
High School Diploma -
Forest Brook High School
7525 Tidwell Rd Houston Tx, 7709305-1994
Skills
- Staff Management
- Staff Development
- Program Coordination
- Task Delegation
- Staff Coordination
- Operations Management
Certification
- Director License
Timeline
Assistant Director
La'Petite Academy
01.2003 - Current
High School Diploma -
Forest Brook High School