Jacqueline Willis
Nutley,NJ
Summary
Accomplished Title Processor with a proven track record at Olde School Title Services, LLC, enhancing transaction efficiency by expertly managing title searches and processing. Skilled in file management and notary public duties, I excel in deadline-oriented environments, significantly reducing processing times and elevating client satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
28
28
years of professional experience
Work History
Title Processor
Olde School Title Services, LLC
Nutley, NJ
09.2019 - Current
- Expedited transaction processes by promptly addressing inquiries from buyers, sellers, lenders, and realtors regarding title matters.
- Supported clients throughout the closing process by providing necessary documentation and responding to questions or concerns about their transactions.
- Managed high-volume workloads effectively while maintaining exceptional attention to detail in the review of preliminary title reports.
- Conducted thorough research of public records to verify property ownership and uncover any potential issues with titles.
- Communicated with customers to resolve common title issues.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
Closing Coordinator
Fortune Title Agency
Roseland, NJ
02.2017 - 08.2019
- Contributed to the overall success of the team by maintaining a strong sense of professionalism and commitment to high-quality work at all times.
- Reduced processing time for title searches by diligently reviewing property records and identifying discrepancies early in the transaction process.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Safeguarded sensitive client information by adhering to strict data privacy protocols within every aspect of the transaction management system used internally at our firm.
- Maintained checklists of required documentation and open issues affecting closings.
- Ordered surveys, tax searches, lien redemptions
- Prepared initial Pre-CD's for closing department
Search Coordinator
Valley National Title Services
Paramus, NJ
10.2001 - 01.2017
- Processed all incoming orders
- Ordered tax searches, upper court searches, county searches
- Ordered all corporate searches if file needed
- Type title commitments.
Title Searcher
R & D Abstract
Hackensack, NJ
05.1996 - 10.2001
- Maintained detailed records of completed searches, allowing for easy reference and retrieval when needed.
- Collaborated with team members to ensure timely completion of all title searches for increased client satisfaction.
- Provided exceptional customer service by addressing client concerns promptly and professionally, fostering trust and loyalty from clientele.
- Reduced errors in title reports by conducting thorough research and double-checking all documents.
- Researched ownership interests and liens on real estate properties.
- Utilized various online databases and public land records to verify ownership information.
Education
High School Diploma -
Bishop Connolly High School
Fall River, MA06.1985
Skills
- Title searches
- Title processing
- File Management
- Notary Public
- Property Records
- Title Commitments
- Deadline-oriented
Timeline
Title Processor
Olde School Title Services, LLC
09.2019 - Current
Closing Coordinator
Fortune Title Agency
02.2017 - 08.2019
Search Coordinator
Valley National Title Services
10.2001 - 01.2017
Title Searcher
R & D Abstract
05.1996 - 10.2001
High School Diploma -
Bishop Connolly High School