Jacqueline Zamora
Bronx,NY
Summary
Dedicated financial professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions.
Overview
27
27
years of professional experience
Work History
Product Owner, Compliance Regulation Technology
Deutsche Bank
10.2018 - Current
- Liaises with all levels of the organization to ensure that the transition to new programs and implemented solutions in smooth and effective
- Map out target state business processes and articulate key features and stories
- Drive risk-based business decisions through analysis of complex process and assess impact of bank-wide front to back projects
- Lead feature team to deliver technical solutions (10 people)
- Assist functional teams across the organization to determine needs for business improvements and to strategize possible business improvements and to strategize possible business solutions
- Partner with Senior Management to assist in execution of Gap Assessments to established end to end Compliance Programs including assessment of integration of BSA/AML regulatory requirements
- Captures, refines and documents requirements, contributes to solution design, analyses the feasibility and potential impacts of proposed changes, supports decision-making and governance, leads the creation of functional specifications, interfaces with the technology development team, and supports during the implementation process
- Building and maintaining strong relationships and working as required with program and project managers, business clients, functional analysts and developers to ensure that solution design and implementation meet the business requirements.
Client Facing Technology
Infosys Consulting
02.2016 - 10.2018
- Partnered with the product team, stakeholders and technology to understand and identify delivery process improvement
- Coordinate change requests to the business requirements working with project management and solution delivery team to effectively identify impact and prioritize
- Responsible for 'knowledge transfer' to ensure business users understand all procedural changes
- Liaise with development team(s) and business lines to support project delivery and the execution of requirements.
Senior Business Consultant
Infosys Consulting
08.2011 - 09.2018
- Client engagement activities include but are not limited to framing issues, problem-structuring, optimizing client processes, developing go-to-market strategies, and change management.
Technology and Information Risk
Infosys Consulting
02.2016 - 08.2016
- Responsible for gathering and reviewing all existing documentation focusing on the entitlement life-cycle and management of unstructured data across the firm
- Managed all aspects of a given project, from requirements gathering to implementation
- Interfaced with business, operations, technology, legal, and compliance partners to implement enhancements and strategic transformations across these and all associated and ancillary business processes.
Legal Compliance and Regulatory Relations
Infosys Consulting
10.2011 - 07.2015
- Supported application changes that affect the scope of existing surveillances or necessitate the development of new surveillance and regulatory reporting requirements
- Facilitated the negotiation of requirements amongst multiple stakeholders, documented said changes as well as identified current and future state business processes
- Certified that the business community is prepared to embrace the changes that have been specified as per requirement by providing appropriate training materials and collaborating with the users to train others.
Wealth Management Operations and Technology
Infosys Consulting
08.2015 - 01.2012
- Performed business analysis and documentation of current and future state of client reports application as well as performance measurement tools
- Created, managed and maintained project plan and act as the project manager for all follow ups across the business, operations, compliance, legal, and technology.
Senior Business Analyst, Global Corporate Actions
The Bank Of New York Mellon Corporation
11.2006 - 05.2011
- Integrated business group operations and processes of two major organizations platforms with responsibilities to assist in determining and authoring detailed requirements
- Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solutions
- Acted as liaison between management, systems technologist and analyst assigned to the project
- Identified client organization's strengths and weaknesses and suggests areas of improvement
- Trained new team members on applying due diligence procedures and regulatory mandates
- Wrote procedures for internal and external auditing purposes
- Production Support for Payments and Swift applications, responsible for projects involving maintenance and enhancement activity.
Project Team Lead, Global Corporate Actions
The Depository Trust & Clearing Corporations
07.1997 - 11.2006
- Responsible for the analysis of corporate action event types, the review of client instructions, and the processing of corporate action events in a timely and accurate manner
- Monitoring and notifying clients of derivative positions affected
- Worked with Operations and external customers to define future state for business and functional requirements for a Corporate Actions Notification application
- Interpreted vendor mapping and suggested system enhancements
- (SWIFT)
Education
BA major in Business Management -
Berkeley College
06.2001
Skills
- Cross-Function Communication
- Business Analysis
- Business Analysis Practices
- Regulatory Requirement
- Planning and monitoring
- Product Development
- Work Flow Planning
- Project Planning
- Requirements Gathering
- Scope Management
Timeline
Product Owner, Compliance Regulation Technology
Deutsche Bank
10.2018 - Current
Client Facing Technology
Infosys Consulting
02.2016 - 10.2018
Technology and Information Risk
Infosys Consulting
02.2016 - 08.2016
Wealth Management Operations and Technology
Infosys Consulting
08.2015 - 01.2012
Legal Compliance and Regulatory Relations
Infosys Consulting
10.2011 - 07.2015
Senior Business Consultant
Infosys Consulting
08.2011 - 09.2018
Senior Business Analyst, Global Corporate Actions
The Bank Of New York Mellon Corporation
11.2006 - 05.2011
Project Team Lead, Global Corporate Actions
The Depository Trust & Clearing Corporations
07.1997 - 11.2006
BA major in Business Management -
Berkeley College
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