Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Starbucks
Ocean City, NJ
11.2022 - Current
Monitored workflow to improve employee time management and increase productivity.
Evaluated customer needs and feedback to drive product and service improvements.
Evaluated staff performance and provided coaching to address inefficiencies.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Frequently inspected production area to verify proper equipment operation.
Gathered, organized and input information into digital database.
Baker's Assistant
The Bake Works
Northfield, NJ
06.2017 - 11.2022
Produced consistently high-quality baked goods for customers.
Approved products before sale to maintain highest level of quality control.
Washed dishes and sanitized prep area at end of each shift.
Assisted up to 10 customers per day with helpful attitude and positive approach
Created new bakery menu items to appeal to new and existing customers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Decorated baked goods and designed visually appealing displays of finished products.
Resolved customer concerns with positive approach and constructive strategies.
Trained and supervised new employees on bakery operations and procedures.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Managed customer service operations, including taking orders and resolving complaints.
Assisted in planning and running promotional events and campaigns.
Maintained clean, organized kitchen to maximize efficiency and food safety.
Coordinated food deliveries to guarantee timely arrival of supplies.
Stored, labeled and replenished supplies in compliance with food safety regulations.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.