Jacqueline D Anderson
Milwaukee
Summary
Productive Office Administrator committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry, and scheduling. A mature professional committed to satisfying customer needs and meeting office demands.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
Courier Communications\Wnov Radio
02.2024 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Client Intake Specialist
Social Development Commission
11.2018 - 03.2020
- Completed client intake and answered questions regarding their tax information.
- Compiled, recorded, and evaluated personal and financial data to verify completeness and accuracy and to determine eligibility status.
- Advised each client of their legal rights related to authorization of services tax preparation.
- Initiated procedures to grant, modify, deny, terminate assistance, or refer applicants to other agencies.
- Managed a multiple-line phone system, filed documents and data entry, and prepared large mailings to former tax clients.
Food Service Associate
Touchpoint Services
03.2016 - 08.2017
- Assist cooks and kitchen staff.
- Operated automatic dishwasher.
- Processed cash register transactions.
- Packaged take-out foods or served food to customers.
Food Service Associate
Sodexo Service
02.2012 - 03.2016
- Prepared and served meals according to customers' orders or the chef's instructions.
- Received food, and supplies, and stored items in designated containers and storage areas to prevent spoilage.
- Removed trash, cleaned the kitchen, swept, and mopped floors.
- Recorded temperatures of food and food storage areas, such as refrigerators, freezers, and dry storage areas.
Education
GED -
Milwaukee Madison High School
Milwaukee, WICertificate - Business Office Administration
Milwaukee Business Training Institute
Milwaukee, WINo Degree - Microsoft Office
Accessible Career Options
Milwaukee, WI02-2024
Skills
- Inventory Control
- Typing 35 wpm
- PC Proficiency
- Microsoft Office
- Mailing Campaigns
- Cash Handling
- Retail Management
- Office Management
- Customer Service
- Tax Laws and Filing Procedures
- Payroll Processing
- Staff Scheduling
- QuickBooks
- Data Entry
Certification
- Microsoft Office Training - [Timeframe]
Languages
English
Timeline
Receptionist
Courier Communications\Wnov Radio
02.2024 - 07.2025
Client Intake Specialist
Social Development Commission
11.2018 - 03.2020
Food Service Associate
Touchpoint Services
03.2016 - 08.2017
Food Service Associate
Sodexo Service
02.2012 - 03.2016
GED -
Milwaukee Madison High School
Certificate - Business Office Administration
Milwaukee Business Training Institute
No Degree - Microsoft Office
Accessible Career Options
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