Jacqueline D. Mosley
Florissant,Mo.
Summary
Professional Leader with a track record of success in managing and motivating within a goals oriented environment, as well as working with partners and contractors towards a successful common goal. I also look to combine my knowledge of manufacturing processes, Six Sigma and lean procedures with the ability to motivate to increase productivity and decrease absenteeism and cycle time. Strengths include project leadership, working in a team environment and maximizing and utilizing resources available in a production environment.
Overview
24
24
years of professional experience
Work History
Warehouse and Shipping Supervisor
Express Scripts/Cigna
St. Louis
01.2016 - Current
- Lead Employee Activities Committee to focus on employee engagement and recognition
- Organized site wide events and activities for employees to participate in including meals, games, holiday competitions and celebrations
- Ensured accuracy and high quality by directing teams daily on best practices according to SOP’s, as well as federal and state laws
- Leadership development of team members that were promoted while under my supervision
- Ensured production goals were met daily throughout the pharmacy by assessing staffing, training needs, and employee productivity
- Utilization of daily reports such as Tableau, Vialocity, Oracle, Safire, and Home Delivery
- Coached and trained employees based on our coaching model, ensuring tools and training provided, delivered performance and attendance disciplinary actions when necessary
- Daily recognition points sent to employees for jobs well done, going above and beyond, and working out of their comfort zones
- Updated and revised SOP’s and training modules
- Participated in Continuous improvement events such as Kaizen Events to improve workflow, processes, and reduce waste
- Coordinated inventory management of medication for pharmacy
- Ensured order shipment promises were met, including coordinating with carriers and pharmacy departments
Operations Team Lead
Express-Scripts
St. Louis
01.2013 - 01.2016
- Stretch performer as lead for 2014 and 2015
- Responsible for 62 reports in the St
- Louis Pharmacy, assuring safety, quality and world class pharmacy procedures are practiced daily
- Wrote Standard Operating Procedures for Ice picking, packing and shipping of Ice product, thus assuring that every package was processed in an efficient and safe manner for the patient and all 62 employees were working at standard
- One of the leaders that implemented new Ice Gen 2 process / Kaizen event for shipping Ice medication, resulting in increased productivity by 40%
- Worked with Sr
- Leadership to implement 6S standards for the Bulk medication area, thus assuring a more efficient and productive work environment
- Participated in interviewing perspective employees, evaluating and training current employees.
Senior Technician
01.2012 - 01.2013
- Oversee and assisting technicians with filling orders in the High Volume filler
- Trouble shooting production cell boards daily for efficient and quality dispensing
- Scheduling technicians daily for proper balance in pharmacy to run safe and efficiently
- Continuously stayed in the 90% of keeping cells running during production.
Pharmacy Technician
01.2011 - 01.2012
- Responsible for following proper procedures for filling prescriptions in fast paced pharmacy
- Assist with training new employees and helping them develop their knowledge on policy and procedures
- (SOP’s)
Pharmacy Technician
CSI Companies/Express
St. Louis
01.2010 - 01.2011
- Data entry of prescription transfers in company’s VAX system
- Filling and packing prescription mail orders
- Restocking shelves with new inventory and assisting co-workers and pharmacist.
Sr. Certified Pharmacy Technician
Barnes Jewish Hospital
St. Louis
01.1999 - 01.2010
- Admixtures of TPN’s , chemo drugs, piggybacks, cadd cassettes, and controlled substance PCA’s
- Monthly audits of expired medications and load/remove medication from Pyxis 3000
- Filled and delivered prescriptions to medication room
- Responsible for keeping daily log of refrigerators and coolers.
Education
Received Certification for Pharmacy Technician Registered Missouri State License -
United College
1988
Skills
- Formal Grievance Handling
- Time and Wage Tracking
- Daily Receipts Documentation
- Pattern Recognition
- Materials Movement
- Production Planning
- Shipping and Receiving
- Organizational Requirements Monitoring
- Incoming Shipments Review
- Recordkeeping Accuracy
- Hazardous Material Handling
- Distribution and Warehousing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t believe everything you think.
Byron Katie
Timeline
Warehouse and Shipping Supervisor
Express Scripts/Cigna
01.2016 - Current
Operations Team Lead
Express-Scripts
01.2013 - 01.2016
Senior Technician
01.2012 - 01.2013
Pharmacy Technician
01.2011 - 01.2012
Pharmacy Technician
CSI Companies/Express
01.2010 - 01.2011
Sr. Certified Pharmacy Technician
Barnes Jewish Hospital
01.1999 - 01.2010
Received Certification for Pharmacy Technician Registered Missouri State License -
United College
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