Jacqueline Dacus Duggan
San Antonio,TX
Summary
Board Certified Music Therapist with a rich background in applying therapeutic music activities to enhance clients' physical, emotional, mental and social well-being. Excellent communication skills in both professional and casual settings. Strong skills in developing custom treatment plans for individuals of all age groups and conditions. Demonstrated ability to collaborate effectively with interdisciplinary healthcare teams for optimal patient care. Notable contributions include innovative techniques that have significantly improved client engagement and therapy outcomes.
Overview
35
35
years of professional experience
Work History
Nationally Board Certified Music Therapist
Independent Contractor - Self Employed
San Antonio, TX
06.1994 - 06.2011
- Developed resources that provide information about different aspects of the field such as ethical considerations and career paths.
- Educated families about the benefits of music therapy, including its potential role in symptom management and improving quality of life.
- Maintained detailed records of all services provided, including assessment results and progress notes.
- Provided educational seminars and workshops to local, area, regional, state and international conferences.
- College Instructor for University of the Incarnate Word and University of Texas Health Science Center School of Nursing.
- Developed and implemented individualized music therapy interventions for clients with a range of disabilities.
- Evaluated current literature related to clinical applications of music therapy interventions.
- Attended professional conferences related to music therapy topics such as neuroscience, trauma-informed care, pediatric mental health.
- Provided feedback on progress towards established goals to families and other stakeholders.
- Assessed client needs and developed treatment plans to address identified goals.
- Engaged in research related to music therapy best practices and evidence-based approaches.
- Supervised interns who were interested in pursuing careers as board certified music therapists.
- Monitored client responses during sessions to adjust interventions accordingly.
- Used improvisational techniques to foster creative expression among diverse populations.
- Organized community events focused on increasing awareness about the role of music therapy in healthcare settings.
- Adapted traditional songs for use in clinical settings based on client preferences and therapeutic objectives.
- Collaborated with interdisciplinary team members to ensure comprehensive care for clients.
- Facilitated the use of musical instruments as a tool for self-expression, communication, emotional regulation, and sensory integration.
- Actively sought out opportunities for continuing education courses related to music therapy practice.
- Created original compositions tailored to meet the needs of specific clients or groups.
- Improvised instrumentally, vocally or physically to meet client's therapeutic needs.
- Facilitated and optimized programs by writing treatment plans, case summaries, progress notes and other reports for individuals and client groups.
- Maintained accurate case notes and records and reported client progress to families, caregivers and relevant agencies to maintain open communication and solidify support networks.
- Supervised staff, practicum students, or interns engaged in music therapy activities.
- Chose or adapted musical instruments or musical equipment to meet treatment objectives.
- Integrated behavioral, developmental and improvisational approaches into music therapy treatments.
- Used various musical elements in designing music therapy experiences.
- Conducted and assessments to understand clients' needs and plan appropriate music sessions.
Director, Music Therapy Dept
San Antonio State Hospital
San Antonio, Texas
05.1989 - 06.1994
- Implemented systems for tracking progress on key initiatives or projects.
- Identified opportunities for process optimization through data analysis.
- Developed policies and procedures to ensure compliance with corporate standards.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed budgeting and financial planning processes for the organization.
- Prepared presentations for board meetings summarizing key developments within the company.
- Ensured compliance with all relevant regulations, policies and procedures.
- Collaborated with senior leadership to set long-term objectives for the company.
- Assessed employee performance against established benchmarks or targets.
- Facilitated collaboration between teams by encouraging open communication channels.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Served as a public spokesperson at industry events or conferences.
- Implemented new technologies to streamline processes and enhance productivity.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Analyzed data to inform decision-making and strategic direction.
- Facilitated professional development programs to build a high-performing team.
- Represented the organization at industry events, conferences, and public meetings.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Piano Teacher
Alamo Music Center
San Antonio, Texas
10.1988 - 05.1989
- Created engaging lesson plans using various teaching materials and methods, including books, sheet music and original improvisation.
- Encouraged students to explore different styles of music such as classical, jazz, blues, pop.
- Developed music theory curriculum based on student's learning objectives.
- Instructed students in sight reading, ear training, rhythm studies, improvisation, composition and arranging.
- Provided individual piano lessons to students of all ages.
- Demonstrated proper technique for playing the piano.
- Emboldened students with new confidence by consistently reinforcing and praising abilities.
- Prepared students for recitals and competitions through effective training and practice schedules.
- Established reward system for regular practice.
- Instructed students in scales, memorization and sight-reading.
- Provided music theory training for beginner, intermediate and advanced piano students.
- Maintained accurate records of student attendance and progress reports
- Instructed 40+ piano students, preparing children and adults for performances, auditions, and showcases.
Nationally Board Certified Music Therapist
Independent Contractor - Self Employed
Euless, Texas
06.1984 - 08.1988
- Monitored client responses during sessions to adjust interventions accordingly.
- Educated families about the benefits of music therapy, including its potential role in symptom management and improving quality of life.
- Created original compositions tailored to meet the needs of specific clients or groups.
- Attended professional conferences related to music therapy topics such as neuroscience, trauma-informed care, pediatric mental health.
- Adapted traditional songs for use in clinical settings based on client preferences and therapeutic objectives.
- Conducted group music therapy sessions, providing therapeutic support to individuals in an engaging and meaningful way.
- Developed and implemented individualized music therapy interventions for clients with a range of disabilities.
- Facilitated the use of musical instruments as a tool for self-expression, communication, emotional regulation, and sensory integration.
- Organized community events focused on increasing awareness about the role of music therapy in healthcare settings.
- Maintained detailed records of all services provided, including assessment results and progress notes.
- Assessed client needs and developed treatment plans to address identified goals.
- Evaluated current literature related to clinical applications of music therapy interventions.
- Led workshops for various organizations regarding how Music Therapy works and opportunities it presents for their music students as a career path.
- Actively sought out opportunities for continuing education courses related to music therapy practice.
- Provided feedback on progress towards established goals to families and other stakeholders.
- Used improvisational techniques to foster creative expression among diverse populations.
- Maintained accurate case notes and records and reported client progress to families, caregivers and relevant agencies to maintain open communication.
- Conducted and assessments to understand clients' needs and plan appropriate music sessions.
- Used various musical elements in designing music therapy experiences.
- Integrated behavioral, developmental and improvisational approaches into music therapy treatments.
Registered Music Therapist, Tech II
Ft. Worth State School
Fort Worth Texas, Texas
01.1981 - 08.1983
- Developed comprehensive treatment plans for each client based on their individual needs.
- Provided individual and group music therapy sessions to clients with a variety of mental health issues.
- Assisted clients in developing emotional regulation strategies using interpersonal interactions.
- Provided Music Therapy Services to 12 units of 40+ clients per unit.
- Organized and directed a Hand Bell Chior, Annual Arts and Crafts Fair and Show, drove 72 passerger bus for off campus events and field trips.
- Created original songs and music activities that addressed the goals of the treatment plan.
- Maintained detailed notes regarding progress made by clients during music therapy sessions.
- Collaborated with other members of multidisciplinary teams to coordinate services for clients.
- Adapted existing songs to better meet the needs of specific populations or individuals.
- Utilized instruments such as guitar, piano, drums, keyboard, and ukulele in sessions.
- Facilitated social skills groups using improvisational music techniques.
- Composed original pieces of music as part of client's therapy sessions.
- Facilitated and optimized programs by writing treatment plans, case summaries, progress notes and other reports for individuals and client groups.
- Integrated behavioral, developmental and improvisational approaches into music therapy treatments.
- Improvised instrumentally, vocally or physically to meet client's therapeutic needs.
Music Therapy Intern & Lifeguard
Denton State School
Denton, Texas , Texas
07.1980 - 12.1980
- Provided assessment, goals and objectives and 1:1 Music Therapy servises for 12 individuals and 6 units, 40+ patterns per unit.
- Monitored client progress through documentation of clinical observations.
- Play keyboard for all church services.
- Create, adapt music for 2 Chiors and a Handbell Chior.
- Design and create costumes for Nativity Play, assist/coordinate with units to schedule Chior, Handbell and Nativity Play Rehursals.
- Learn to use and implement video and audio recordings of various events.
- 06/80 to 09/80 schedule and Lifeguard 8 units twice per week swim times, maintained pool safety and cleaning, checked/repaired all safety equipment, provided staffing for outdoor rehab events.
- Scheduled shift: 8 am to 8 pm Monday to Friday and 8 am to 12 noon Sundays.
- Implemented evidence-based interventions to address goals identified in treatment plans.
Lifeguard
Texas Woman's University-Recreation Dept
Denton, Texas
06.1977 - 06.1980
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Enforced all safety regulations and posted rules for patrons.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Lifeguard for special swim events and open public swim.
- Performed emergency rescues when necessary
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Responded quickly to medical emergencies in the pool area.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Watched over swimmers to respond quickly to distress situations.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Recognized swimmers in need of assistance and acted quickly.
- Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
- Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
Checking Clerk-Check Processing Center
Bank of America
Hurst , Texas
06.1976 - 06.1977
- Scanned documents into digital formats ensuring accuracy of content.
- Run checks through high speed photo copiers, sort damaged checks, repair and forward damaged items to secondary departments for additional processing.
Waitress
Waffle House Restaurant
Fort Worth, Texas
02.1976 - 06.1976
- Greeted customers and provided menus.
- Replenished beverages when necessary.
- Communicated daily specials to customers.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Processed payments accurately using cash registers or POS systems.
- Provided accurate change for cash transactions using a cash register system.
- Bussed tables as needed during peak hours.
- Organized take-out orders efficiently according to customer requests.
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Developed positive relationships with regular customers through friendly conversation.
- Prepared checks accurately and processed payments promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Filled condiments and napkin containers during slack periods.
- Presented menus and answered questions regarding items.
- Responded to ad hoc cleaning duties at end of shift.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
Bachelor of Science - Music Therapy
Texas Woman's University
Denton, TX12-1980
Some College (No Degree) - Basic Courses
Tarrant County Junor College
Hurst, TX05-1977
High School Diploma -
L. D. Bell High School
Hurst, TX06-1975
Skills
- Excellent communication skills both verbal and written
- Extensive knowledge of human physiological responses, interactions and reactions
- Ability to identify problems and act to intervine for a positive response
- Attention to to detail to assure a positive result
- Assessment skills
- Individualized planning
- Professional ethics
- Interdisciplinary collaboration
- Receptive techniques
- Psychiatric, geriatric, profound mentally retarded and physically handicapped, ISD special education, dual diagnosis adolescent psychiatric, adolescent psychiatric, forensic psychiatric, pre-K to 8th grade ISD and day care populations
- Intervention development
- Vocal techniques
- Expressive techniques
Volunteer activities
- UIL Judge for One Act Play, Fall, 1983
- Performance Coach for Piano Duet Competion, Spring, 1984
- 25 students took and won medals from the Texas State Music Theory examinations,1984, 1985, 1986, 1987, 1988.
- 30 students participated in National Guild Auditions, 1984, 1985, 1986, 1987, 1988
- Member National Music Therapy Association, 01/81 to 12/12
- Member Southwestern Music Therapy Association, 08/88 to 12/12
- Member Central Texas Music Therapy Association, 08/88 to 12/1]2
- Member National Music Teacher Association, 1984 to 1989
- Member Ft Worth Music Teachers Association, 06/83 to 08/88
- Member Ft Worth Piano Teachers Association, 1984 to 1988
- Founding Member Mid-Cities Music Teachers Association, 1985 to 1988
- ,Founding Member Mid-Cities Piano Teachers Association, 1985 to 1988
- National Childlife Association, San Antoino Chapter: President 06/95 to 12/96
- Girl Scouts of America Volunteer 1998 to 2010, Leader of troops 840 & 843, 24 girl members, 3 co-leaders. Volunteer Trainer for girls and adults - Songs & Games, Flag Ettigete, Wood Crafts and Troop Camp Leadership.
- Boy Scouts of America Volunteer 2005 to 2012, St Helena's Catholic Church Venturing Crew, 18 members, boys and girls, Female Adult Leader, Driver for Road to Washington DC
- Volunteer Deputy Registrar, 09/2024 to 12/2024, registered college students to vote
Timeline
Nationally Board Certified Music Therapist
Independent Contractor - Self Employed
06.1994 - 06.2011
Director, Music Therapy Dept
San Antonio State Hospital
05.1989 - 06.1994
Piano Teacher
Alamo Music Center
10.1988 - 05.1989
Nationally Board Certified Music Therapist
Independent Contractor - Self Employed
06.1984 - 08.1988
Registered Music Therapist, Tech II
Ft. Worth State School
01.1981 - 08.1983
Music Therapy Intern & Lifeguard
Denton State School
07.1980 - 12.1980
Lifeguard
Texas Woman's University-Recreation Dept
06.1977 - 06.1980
Checking Clerk-Check Processing Center
Bank of America
06.1976 - 06.1977
Waitress
Waffle House Restaurant
02.1976 - 06.1976
Bachelor of Science - Music Therapy
Texas Woman's University
Some College (No Degree) - Basic Courses
Tarrant County Junor College
High School Diploma -
L. D. Bell High School