Jacqueline R. Vickery

Provided comprehensive support to journalism students during in-class instruction and assigned projects.

• Guided students in the Visual Journalism course through the entire content creation process, developing broadcast packages about newsworthy events in the Ithaca community. Assisted with research, video shooting, writing, editing, and production for broadcast, web, and social media platforms.
• Managed and created engaging promotional content for Ithaca College's Department of Journalism social media platforms, strategically driving traffic to published material and enhancing overall site visibility through targeted promotion efforts.
• Served as a student ambassador in the College's admissions process, conducting personalized outreach to admitted students, providing program-specific insights, and facilitating informed enrollment decisions while sharing authentic experiences about the Ithaca College community.
• Collaborated closely with fellow course assistants, staff, and faculty members to design and deliver innovative learning experiences that prepared journalism students for their future careers.
• Organized supplementary materials for lectures, including handouts, visual aids, and digital resources.

• Reports on and writes stories about Ithaca College's campus events, including staff, student, and faculty academic and professional achievements. Responsibilities include interviewing sources, photographing live events, and editing publications for the weekly online newsletter, IC Current.
• Works closely with the Director of Enrollment Marketing to lead strategic marketing and communications initiatives designed to inspire and inform prospective students, families, school counselors, and other influencers with information needed to learn more about and ultimately join the Ithaca College community.

• Collaborated directly with company owner on various projects, including organizing and managing client financial documentation to improve operational efficiency and data security.
• Supported portfolio managers by organizing and updating investment policy statement reports to ensure accuracy and regulatory compliance.

• Assisted in hosting "Blueprints," a talk show focused on diversity, equity, and inclusion (DEI) topics, broadcast throughout the greater Philadelphia area via Comcast and Verizon networks.
• Coordinated with local and national DEI experts to schedule guest appearances and manage incoming inquiries.
• Managed comprehensive social media outreach, creating and publishing targeted advertisements to promote the show while expanding professional networks.

• Responded to customer inquiries regarding products, services, and company information.
• Developed comprehensive product knowledge to deliver personalized recommendations based on individual customer needs.
• Provided coaching and mentoring to new team members to enhance departmental performance.