Jacqueline Scott Hardy
Gouverneur,NY
Summary
Compassionate Social Worker with 10 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Professional Clinician with thorough experience in delivering high-quality patient care and therapeutic services. Strong focus on team collaboration, adaptability to changing needs, and achieving impactful results. Skilled in patient assessment, treatment planning, and evidence-based interventions. Reliable and goal-oriented, with passion for supporting patients' mental health and well-being.
Overview
13
13
years of professional experience
Work History
Clinician LMSW
Citizen Advocates
Massena, NY
10.2025 - Current
- Delivered patient-centered care and support to individuals with mental health challenges.
- Collaborated with multidisciplinary teams to develop and implement individualized treatment plans.
- Conducted comprehensive assessments to evaluate client needs and progress effectively.
- Implemented structured therapeutic sessions employing evidence-based methodologies to achieve positive client results.
Chemical Dependency Counselor
Gouverneur Hospital
Gouverneur, NY
07.2019 - Current
- Evaluated clients' mental, physical and social health to assess their individual needs.
- Provided counseling services for individuals with chemical dependency issues in group and one-on-one settings.
- Conducted intake assessments to determine the best treatment plan for each client.
- Developed effective strategies to help clients identify triggers and cope with cravings.
- Assisted clients in developing skills needed for successful recovery from addiction.
- Collaborated with other healthcare professionals to ensure comprehensive care for all patients.
- Facilitated psychoeducational groups on topics such as relapse prevention, anger management, communication skills, and stress reduction techniques.
- Maintained accurate records of patient progress notes and treatment plans according to state regulations.
- Performed crisis intervention when necessary to ensure safety of clients and staff members.
- Provided referrals to community resources that could assist in long-term sobriety maintenance.
- Provided aftercare planning including follow up appointments and referrals for continued care.
- Addressed complex histories with substance abuse, mental health issues and other concerns.
- Completed progress notes and other pertinent paperwork in compliance with state regulations.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
Vocational Rehabilitation Counselor
Credo Community Center
Watertown, NY
06.2017 - 07.2019
- Evaluated and assessed the abilities, skills, interests, and needs of clients to determine their vocational goals.
- Provided individualized job counseling services in areas such as resume writing, interviewing techniques, and job search strategies.
- Developed Individual Plans for Employment with each client to identify short-term objectives that lead to long-term employment goals.
- Coordinated resources and services between state agencies and private organizations to ensure successful transition into the workforce.
- Maintained accurate records of client progress including case notes, assessments, IPEs, service plans.
- Provided guidance on applying for disability benefits such as Social Security Disability Insurance or Supplemental Security Income.
- Developed relationships with local businesses in order to establish work opportunities for clients who are ready for employment.
- Participated in interdisciplinary team meetings with other professionals from different fields in order to coordinate care plans.
Clinical Counselor
Credo Community Center
Watertown, NY
12.2016 - 05.2017
- Facilitated psycho-educational groups focused on topics such as stress management, anger management and coping skills.
- Ensured all safety protocols were followed during the night shift.
- Conducted hourly rounds of the facility to identify any maintenance issues or security risks.
- Monitored surveillance cameras throughout the building.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Conducted assessments of client's mental health status and substance use history.
- Educated clients about available community resources for continued recovery support.
- Monitored client compliance with medication regimens prescribed by psychiatrists or primary care physicians.
- Participated in multidisciplinary team meetings to discuss best practices for treating addiction disorders.
- Provided crisis intervention services when needed.
Academic Counselor
SUNY Canton College of Technology
Canton, NY
08.2016 - 05.2017
- Developed and implemented counseling strategies to assist students in academic, personal, social and career development.
- Analyzed student records, test scores and other relevant data to identify strengths and weaknesses of individual students.
- Assisted with college applications by providing advice on essay writing, financial aid opportunities and scholarships.
- Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options.
- Collaborated with faculty members to assess the progress of each student's academic performance.
- Created individualized learning plans for struggling students based on their needs and abilities.
- Facilitated group sessions for at-risk youth to develop critical thinking skills related to academics.
- Maintained accurate documentation of all student interactions including referrals, assessments or any other pertinent information.
- Monitored student attendance records for signs of absenteeism or tardiness.
- Counseled students in career planning, job placement and academic goals.
Assistant Director
Youth Advocate Program, INC, Y.A.P
Canton, NY
05.2014 - 07.2016
- Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
- Coordinated referrals for mental health counseling, substance abuse treatment and other community resources.
- Developed relationships with local agencies to ensure access to necessary services for clients.
- Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
- Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
- Attended court hearings when appropriate to provide testimony regarding client status or progress towards goals.
- Responded promptly to phone calls from clients or referral sources seeking assistance or information about available resources.
- Maintained updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
- Visited clients at residences to assist courts with custody decisions and conduct home study assessments.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization.
Visitation Supervisor
The Children's Home of Jefferson County
Canton, NY
08.2013 - 05.2014
- Performed administrative tasks such as scheduling meetings, preparing documents, and maintaining records.
- Ensured compliance with mandated reporting requirements related to child welfare services.
- Participated in court hearings related to family law cases involving children.
- Resolved conflicts between clients or visitors involved in a supervised visit or exchange.
- Implemented quality assurance measures to ensure that all visits were conducted safely and efficiently.
- Attended professional development workshops related to best practices in visitation supervision.
- Counseled parents on proper child-rearing choices.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Evaluated personal characteristics and home conditions of foster home or adoption applicants.
Education
Master of Science - Social Work
Keuka College
Keuka Park, NY05-2025
Bachelor of Science - Social Work
Keuka College
Keuka Park, NY05-2014
Associate of Science - Humanities And Social Science
Jefferson Community College
Watertown, NY05-2013
High School Diploma -
Gouverneur HIgh School
Gouverneur, NY06-1992
Skills
- Patient Intake and Assessment
- Multiple-Disorder Counseling
- Residential and Outpatient Treatment
- Group and One-On-One Therapy
- Client Evaluation
- Defining Treatment Objectives
- Case Management
- Community Resources
- Crisis Intervention
- Clinical Documentation
- Goal Setting
- Clinical documentation
- Clinical assessment
- Multidisciplinary approach
- Therapeutic techniques
- Behavioral interventions
Timeline
Clinician LMSW
Citizen Advocates
10.2025 - Current
Chemical Dependency Counselor
Gouverneur Hospital
07.2019 - Current
Vocational Rehabilitation Counselor
Credo Community Center
06.2017 - 07.2019
Clinical Counselor
Credo Community Center
12.2016 - 05.2017
Academic Counselor
SUNY Canton College of Technology
08.2016 - 05.2017
Assistant Director
Youth Advocate Program, INC, Y.A.P
05.2014 - 07.2016
Visitation Supervisor
The Children's Home of Jefferson County
08.2013 - 05.2014
Bachelor of Science - Social Work
Keuka College
Associate of Science - Humanities And Social Science
Jefferson Community College
High School Diploma -
Gouverneur HIgh School
Master of Science - Social Work
Keuka College