Results-driven medical professional known for enhancing healthcare operations through strategic leadership and compliance management. Proven track record in implementing cost-saving measures while maintaining high standards of patient care and safety. Skilled in electronic health records management and fostering collaboration among multidisciplinary teams.
Overview
15
15
years of professional experience
Work History
Center Medical Specialist /Certified Designated Trainer
Grifols Biomat USA
Channelview, USA
05.2020 - Current
Job role previously described; Facilitated transition of job activities following Grifols Biomat USA acquisition of BPL Center in May 2020
Managed electronic medical records using NexLynk system to ensure accurate and efficient data handling
Grifols Biomat USA purchased BPL Center in May 2020. Parallel transition in job activities.
Medical Operations Supervisor
Grifols Biomat USA
Channelview, USA
08.2022 - 07.2023
Supervised daily medical operations to ensure efficiency and accuracy.
Ensured compliance with federal, state, and local regulations governing healthcare facilities.
Facilitated staff meetings to discuss policies, procedures, and updates in medicine, enhancing team awareness and compliance.
Implemented cost-saving measures without compromising patient care quality or safety.
Acted as liaison between medical departments, ensuring smooth communication and collaboration among teams.
Developed strategic goals for department in alignment with organizational objectives.
Recruited hired, trained, and retained top-performing clinical staff members.
Provided ongoing support, guidance, and mentorship to team members in their professional development.
Fostered positive workplace culture by encouraging teamwork, open communication, and mutual respect among employees.
Reviewed medical records for accuracy, completeness, and adherence to organizational standards.
Assessed departmental performance and identified areas for improvement or growth.
Evaluated employee performance regularly through performance reviews or other feedback mechanisms.
Achieved program goals by effectively motivating and supervising medical, technical, and clerical staff.
Protected patient data with secure records management system.
Coordinated effective interdepartmental collaboration through open communication between medical staff.
Communicated effectively with team members through phone, email, fax, and collaboration tools to strengthen coordination and support.
Reviewed daily examination documentation and notes from medical specialists to uphold quality control and ensure donor safety.
Updating center information with procedure changes and teaching medical staff new updates that pertain to their daily roles within center to decrease the chance of errors and deviations.
Reviewing deviations from procedure to complete logs for retraining and monitoring Corrective and Preventive Action (CAPA) for reoccurring trends within medical.
Tracking medical specialist duties for daily review based on the previous days’ records that show where staff were more productive to make sure that all staff that were cross trains are circulating throughout center to decrease staff stress and promote teamwork.
Allowing the employees to have a safe zone to speak freely and allowing support in a open door type environment which helps alleviate stress.
The Medical Operations Supervisor was in direct contact with Corporate Medical Staff and attended Teams meeting weekly for review of center status, medical review of times and any issues with procedures or diagnosis that needs realigned within the current procedures.
Communication with Staff, Quality Control, and Management was key to completing this job role.
Center Medical Specialist /Certified Designated Trainer
BPL Plasma Donation (Bio Product Laboratory)
Channelview, USA
08.2019 - 05.2020
Obtained and updated patient personal and financial information.
Greeted and directed patients and families to testing and surgical areas, enhancing patient experience.
Maintained compliance with HIPAA regulations to safeguard patient privacy.
Serve as designated trainer for new staff, streamlining onboarding process and improving staff readiness.
Assist in employee training.
Perform physical examination and establish medical history to determine donor suitability.
Evaluate & manage donor injuries and adverse events.
Perform evaluations of any history of illness or medications to ensure continued donor suitability.
Built rapport with donors, fostering trust and ensuring overall customer satisfaction.
Informed donors about potential hazards.
Delivered health education to donors and provided guidance on test result implications.
E-Pro / E-Risk Line Electronic Medical Records Program.
LVN Charge Nurse
Cedar Bayou Rehabilitation and Healthcare
Baytown, USA
08.2013 - 08.2019
Nurse of the Year 2014 for Cedar Bayou RHC facility; (Houston TX) Regional Nurse of the Year 2014 Paramount Recognized for patient care.
Executed nursing duties as Charge Nurse to maintain continuity of patient care.
Documented patient information accurately using Point Click Care Electronic Medical Records System to ensure compliance and improve care coordination.
LVN Charge Nurse
Trinity Nursing Home and Rehabilitation
San Augustine, USA
03.2011 - 07.2013
Charge nurse duties such as supervising, delegation, and communication within rotation of shift and office staff.
Administered medications and directed delivery of doses unit-wide for current treatments and maintenance therapies.
Maintained high standards in patient care and staff interactions through direct oversight and guidance.
Collaborated with medical staff to coordinate care and develop care plans for residents in long term care and post-rehabilitation settings.
Conducted quality care audits of equipment, work areas, and protocols to ensure compliance and safety.
Conducted reviews of laboratory results, medications, wound care, and daily care plans as floor staff.
Helped coordinate new admissions, transfers and discharges and processed related paperwork.
Direct and indirect physician order review in implementation with preferred documentation.
Ventilation, Alzheimer’s, and psychological disorders such as bipolar, schizophrenia, and different types of dementia with patient support including assessment, education regarding medications and treatment, lab work, documentation supporting care plans and administration of treatment procedures.
Utilized computer skills for narrative charting and effective time management.
Detailed objective documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality.
All areas of major and minor treatment procedures are performed in long term care environment.
Trained, in facility, to work around ventilator and tracheostomy patients.
Also, daily use of standard gastric tubes, pumps, I.V. Therapy and nebulizer treatments.
Foley Catheter care, standard wound care, wound vacuums, colostomy care, trained in tracheostomy care and suctioning, in serviced with external AEDs, mickey button care, diabetic care and J.P. Drains.
Executed daily skilled charting for compliance with Medicare requirements.
Education
CPC Certification - Certified Professional Coder- Apprentice
AAPC
Houston, TX
12-2025
Program Certification - Medical Billing and Coding
University of Houston
Houston, TX
07-2025
Certification - CPR AED
American Heart Association
San Augustine, TX
03-2025
License Vocational Nurse -
Panola College
Carthage, Tx
03-2011
Associate Degree In Science - Interdisciplinary Studies
Angelina College
Lufkin, TX
05-2007
Skills
Clinical documentation
Test result analysis
Vital signs monitoring
Intravenous therapy administration
Compliance screening
Wound care management
Physical examinations
General health assessments
Chronic care management
Dementia and Alzheimer's care
End-of-life care
Patient education
Care coordination and planning
Screening and compliance processes
Compliance management
Electronic health records management
Medical coding expertise
Multitasking and organization
Patient intake assessment
Patient documentation and intake assessment
Timeline
Medical Operations Supervisor
Grifols Biomat USA
08.2022 - 07.2023
Center Medical Specialist /Certified Designated Trainer
Grifols Biomat USA
05.2020 - Current
Center Medical Specialist /Certified Designated Trainer
BPL Plasma Donation (Bio Product Laboratory)
08.2019 - 05.2020
LVN Charge Nurse
Cedar Bayou Rehabilitation and Healthcare
08.2013 - 08.2019
LVN Charge Nurse
Trinity Nursing Home and Rehabilitation
03.2011 - 07.2013
CPC Certification - Certified Professional Coder- Apprentice
AAPC
Program Certification - Medical Billing and Coding
University of Houston
Certification - CPR AED
American Heart Association
License Vocational Nurse -
Panola College
Associate Degree In Science - Interdisciplinary Studies