Summary
Overview
Work History
Education
Skills
Certification
Art, Teaching Art
Work Availability
Quote
Timeline
BusinessAnalyst

Jacqueline V Knight

Clovis,CA

Summary

OBJECTIVES Dedicated with 20 years experience. Highly motivated to use years of experience in administration, business operations, non-profits, marketing, and sales. Problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate ready to help achieve company goals.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Founder

Genuine Me
05.2023 - Current
  • Provide mentorship, inspiration, guidance, as well as biblical study for 300 women in depression.
  • Community building by creating private group for women to feel safe and grow towards healing.
  • Team building
  • Art Therapy
  • Meet with client onsite, and with Zoom.
  • Implemented strategies and tactics to grow followers on social media channels.
  • Created dynamic graphics and pieces to increase website and social media traffic.
  • Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth
  • Conducted target market research to scope out industry competition and identify advantageous trends
  • Represented organization at industry conferences and events
  • Formulated and executed strategic initiatives to improve product offerings

Mentoring Coordinator

I-Help
11.2021 - 06.2022
  • Directed operations of women overseeing 12 locations.
  • Facilitate aid in housing services, and emergency services for homelessness, as well as assist with recovery of addictions.
  • Communicated with local hospitals, housing, and resource services.
  • Served as role model for women by demonstrating strong values and ethical standards.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Monitored behavior and reported any incidents to appropriate personnel.
  • Regularly assessed progress and provided feedback to support continued development.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.

Pacific Grove Art Center ⧫ Director

INDEPENDENT MANAGEMENT
10.2021 - 06.2022
  • Develop Business and Community Relationships
  • Revitalized and established art classroom sizes three per evening and ten clients per class.
  • Promote local schools young artist
  • Coordinate Art Displays for Monterey Arts Council and individual artists
  • Monterey Arts Council Member
  • Art Teacher
  • Purchasing Art Supplies and Event Supplies
  • Coordinate Art Events
  • Advertising

Director of Marketing and Business Development

McKellar Family
07.2018 - 08.2021
  • Purchasing includes, POS - Point of Sale for Gift Shop and Events. Inventory controller.
  • Donor Relations drive donors evolvement and funding
  • Event Director creating 4th of July,
  • Coordinate Employees and Volunteers
  • Drive Sales Development
  • Digital Design
  • Budgeting for every event set annually
  • Design Committee for Restaurant and Coffee Shop
  • Brand Ambassador, created new logo and designs
  • Social Media Marketing for Farmer Bobs World
  • Create Agriculture Curriculum for Elementary Age Group
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Created and managed social media campaigns to increase brand engagement.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Wrote and distributed press releases to increase brand visibility.
  • Optimized email campaigns to increase open and click-through rates.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Generated sponsorships with related and partnering entities to enhance marketing objectives.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Improved website visibility through development and implementation of SEO strategies.
  • Continually maintained and improved company's reputation and positive image in markets served
  • Created and managed social media campaigns to increase brand engagement
  • Managed budget allocation and resource utilization to maximize marketing ROI
  • Wrote and distributed press releases to increase brand visibility
  • Devised content strategy to effectively engage target audiences
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills

Director of Marketing

My Life Werks
07.2016 - 08.2018
  • Marketing Company for National Life Insurance
  • Onsite Meetings managing accounts of 100 per location.
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Managed annual marketing budget.
  • Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Developed and implemented successful marketing strategies to increase brand visibility and sales performance.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed and presented marketing plans and reports to CEO and shareholders.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
  • Developed and presented marketing plans and reports to CEO and shareholders

Art Director

Envision Art Studio
07.2015 - 07.2017
  • Arranged events and coordinated designs.
  • Assisted Grant writing
  • Direct Summer Art Camps
  • Managed Camp and Class sizes of 70 increasing sales 10% per class.
  • Art Instructor
  • Television advertising
  • Coordinated with vendors and suppliers to source materials and equipment needed for production.
  • Researched emerging technologies and developed effective strategies for integrating into existing campaigns.
  • Collaborated with marketing and advertising teams to maintain brand consistency across campaigns.
  • Implemented strategies for promoting campaigns on social media.
  • Movie production

Director of Operations

Valley Specialties
01.1999 - 07.2016
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Managed over 50 accounts.
  • Increases sales by 20% each year.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Develop and execute long-term goals and objectives.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Defined, implemented, and revised operational policies and guidelines.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored and coordinated workflows to optimize resources.
  • Established key internal functions and outline scope of positions for new organization.
  • Interacted well with customers to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Payroll Specialist /Secretary to Office Manager

Bennett & Bennett Irrigation
01.1995 - 03.2002
  • Bookkeeping
  • Outside Sales
  • Payroll
  • Accounts Receivable
  • Accounts Payable
  • Bids
  • Resolved payroll discrepancies quickly and successfully.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Maintained strict confidentiality of all payroll information and records.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
  • Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
  • Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
  • Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
  • Reviewed time records for 100 employees to verify accuracy of information.
  • Created new hire and termination documents for payroll.
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.

Education

Associates - Clinical Psychology

College of The Sequoias
Visalia, CA
2024

High School Diploma -

Mt. Whitney High School
Visalia, CA
1989

Skills

  • Coaching
  • Mentorship
  • Property Management / Builder
  • Performance Monitoring and Evaluation
  • Manage Operations
  • Overseeing Personnel
  • Business Management
  • Accounts Payable and Accounts Receivable
  • Nonprofit Communications
  • Operational Leadership
  • Motivational Leadership
  • Leadership Training
  • Overseeing Events
  • Hiring and Onboarding
  • Recruitment and hiring

Certification

Life Coach Certification, Udemy


Art, Teaching Art

I enjoy my time away from working to paint for a friend or to teach painting.  I have compassion for helping people overcome mental illness such as with depression, anxiety, and fears, through art.   I also teach team building through using artistic strategies.   

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Founder

Genuine Me
05.2023 - Current

Mentoring Coordinator

I-Help
11.2021 - 06.2022

Pacific Grove Art Center ⧫ Director

INDEPENDENT MANAGEMENT
10.2021 - 06.2022

Director of Marketing and Business Development

McKellar Family
07.2018 - 08.2021

Director of Marketing

My Life Werks
07.2016 - 08.2018

Art Director

Envision Art Studio
07.2015 - 07.2017

Director of Operations

Valley Specialties
01.1999 - 07.2016

Payroll Specialist /Secretary to Office Manager

Bennett & Bennett Irrigation
01.1995 - 03.2002

Associates - Clinical Psychology

College of The Sequoias

High School Diploma -

Mt. Whitney High School
Jacqueline V Knight