Jacquelyn Bolin
Sioux Falls,SD
Summary
Strategic AVP Compliance Business Control Senior Analyst with expertise in risk management and operational efficiency. Led initiatives to enhance compliance adherence and improve strategic planning. Analyzed data to implement quality control measures that elevated performance.
Overview
11
11
years of professional experience
Work History
AVP Compliance Business Control Senior Analyst
Citibank
Sioux Falls, South Dakota
02.2023 - Current
- Led project teams to improve operational efficiency across multiple departments.
- Coordinated cross-functional meetings to align strategic initiatives and drive goal achievement.
- Streamlined communication processes between departments for enhanced collaboration.
- Implemented risk management frameworks to ensure compliance with industry regulations.
- Implemented process improvements that resulted in improved operational efficiencies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Implemented quality control measures to ensure compliance with company standards.
CBORC Monitoring Jr Analyst
Citibank
Sioux Falls, South Dakota
05.2021 - 02.2023
- Monitored compliance with safety regulations and company policies.
- Analyzed data trends to identify potential risks and issues.
- Collaborated with teams to develop improvement strategies and solutions.
- Maintained accurate records of monitoring activities and findings.
- Provided training and guidance to staff on compliance procedures.
- Implemented corrective actions based on monitoring results and observations.
- Investigated root cause analysis of reported incidents and provided solutions accordingly.
Senior Underwriter
Citibank
Sioux Falls, South Dakota
08.2015 - 05.2021
- Analyzed financial statements using industry-standard tools for underwriting decisions.
- Evaluated applications to determine creditworthiness and risk levels.
- Developed underwriting guidelines to ensure compliance with regulatory standards.
- Mentored junior underwriters on best practices and complex case evaluations.
- Collaborated with loan officers to streamline underwriting processes, enhancing overall workflow.
- Communicated underwriting decisions clearly to stakeholders and clients for transparency.
- Performed quality control reviews on all approved and declined loans prior to closing.
- Collaborated with internal departments to resolve issues related to customer complaints or discrepancies in loan documentation.
Education
High School Diploma -
South Central High School
Bismarck, ND05-2001
Skills
- Compliance auditing
- Regulatory compliance
- Risk management
- Risk assessment
- Data analysis
- Process improvement
- Reporting oversight
- Quality control
- Strategic planning
- Troubleshooting and problem resolution
- Team collaboration
- Cross-functional teamwork
- Effective communication
- Problem solving
- Leadership skills
Timeline
AVP Compliance Business Control Senior Analyst
Citibank
02.2023 - Current
CBORC Monitoring Jr Analyst
Citibank
05.2021 - 02.2023
Senior Underwriter
Citibank
08.2015 - 05.2021
High School Diploma -
South Central High School