Jacquelyn Buenrostro
Summary
Results-driven clerk with over four years of experience in customer service and administrative support. Demonstrates exceptional verbal communication and problem-solving abilities while efficiently navigating complex database systems to provide excellent service and support.
Overview
2
2
Languages
10
10
years of professional experience
Work History
Clerk
Harris County Pct 1
Houston, Tx
08.2019 - Current
- Maintained accurate records and files for easy retrieval and reference
- Provided front desk support, greeting visitors and answering inquiries professionally.
- Answered phones in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Navigated Complex database systems
Receptionist
River Oaks Advance Bodywork
Houston, Tx
05.2024 - 06.2026
- Greeted clients warmly upon arrival
- Scheduled appointments efficiently using the management software
- High End Client Hospitality
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Handled customer inquiries and complaints, providing timely and appropriate solutions
- Provided excellent service and attention to customers when face-to-face or through phone conversations
Cashier
Heb
Houston, Tx
08.2016 - 09.2018
- Handled cash, credit, and debit payments accurately at checkout
- Collaborated with team members to ensure smooth store operations
- Helped customers find specific products, answered questions, and offered product advice
- Processed sales transactions to prevent long customer wait times
- Processed returns and exchanges of merchandise in accordance with store policies
- Delivered fast, friendly and efficient customer service in a high volume retail environment
Education
High School Diploma -
J Frank Dobie
Houston06-2016
Some College (No Degree) - Associate of Science
San Jacinto College
Houston09-2026
Skills
- Fluent in English and Spanish
- Customer Experience
- Problem Solving
- Experience in tech
- Creative thinking
- Verbal communication
- Telephone etiquette
- Customer service
- Team player
- Fast learner
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist
River Oaks Advance Bodywork
05.2024 - 06.2026
Clerk
Harris County Pct 1
08.2019 - Current
Cashier
Heb
08.2016 - 09.2018
High School Diploma -
J Frank Dobie
Some College (No Degree) - Associate of Science
San Jacinto College